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This Intensive has been temporarily postponed.
Please check back later for rescheduled dates.

Have you been using design-thinking practices at work?

1125@Carleton is offering a 3-day intensive tune-up for experienced Design Thinkers

Has your team developed projects, policies, products, or services using design-thinking methods?

Do you fall back into your old ways of tackling complex problems instead of applying
design-thinking techniques – and wish you didn’t?

If so, it could be time to review and fine-tune your approach.

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Join 1125@Carleton’s own Dr. Lois Frankel, Associate Professor in the School of Industrial Design at CarleDTton University, in this three-day intensive tune-up for experienced design-thinking practitioners.


What will you learn?

Over 3 days participants will interactively engage with each other’s best-case project scenarios to highlight similarities, differences and opportunities for improvement in design-thinking processes.  Course coaches will guide small groups of participants in exploring optimal human-centred, iterative, hands-on, and reflective design-thinking strategies.  Industry guests will engage participants in examples of their best-case projects, emphasizing what teams can effectively do on their own and when they could benefit from professional consultation.

Participants should be prepared to participate in serious play: seeing, making, doing, and laughing towards a deeper awareness of how design-thinking works across different sectors and types of challenges. Participants will leave with renewed strategies for effectively leading their teams towards human-centred and actionable solutions.

This Intensive Program is designed for a maximum of 25 participants and will run from 8:30 to 4:30 every day.  Your registration includes refreshments, lunch each day, workshop supplies and a Certificate of Completion presented at the conclusion of the program.  (Note: Participants must attend all three days in order to receive the certificate.)

Workshop Daily Themes


Day 1: Successful Foundations


Collaborative reflections on participants’ case study accomplishments & challenges

Day 2: Practical Possibilities


Generating deeply rewarding solutions for real people through existing case studies

Day 3: Vivid


Animated explorations of future design-thinking scenarios for return-to-work action plans

Each day small teams of participants will cycle iteratively through the 4 design-thinking phases listed below:

  • Empathize & Reframe Problem
  • Ideate & Bundle ideas
  • Prototype & Capture Feedback
  • Iterate, Implement  & Reflect

Building on the previous day’s explorations, participants will progress through an immersive and lively set of exercises.

Who should attend?

  • Team members who collaborate deeply with clients, partners and users by applying design-thinking tools;
  • Executives, Senior Administrators, Project Managers who are responsible for human-centred research and development, innovation and program/project implementation;
  • Public service, private sector and not-for-profit professionals who are already tackling complex human-oriented problems using a design thinking palette;
  • Experienced design-thinking evangelists who want to refresh their creative juices and network with others of a similar mind set.

Program Fee:  $850. + HST (per person)

Fee includes the full six-module program over three days, all workshop materials, refreshments, and a certificate of completion. Carleton University Alumni are eligible for 10% off the course tuition.

For information on potential funding support options for employers, click here.

Deposits, Cancellations, Replacements and Transfers

If you are unable to attend the program for any reason, a full refund will be issued for written cancellations received a minimum of 21 days before the program start date. Written cancellations received after this date will incur a non-refundable administration charge of $800. Non-attendance or withdrawal after the program start date will incur a full program fee.

How to Register:

In registering for the program, you will be asked to answer the following questions:

  • In a recent project where a design thinking approach was applied, describe the initial human-oriented problem/challenge.
  • How did you gain empathy for the users/people involved?
  • How did those insights influence your problem redefinition?
  • How did you move forward with generating ideas and prototyping iteratively?
  • Given the outcome, what worked and what could have worked better?

Once your registration is submitted, you will receive a notice with a link to our payment portal.


Did you know that some of the synonyms for intensive are:
rigorous, exhaustive, thorough, comprehensive, dynamic, vibrant, spirited and concentrated?