1.1 “Where can I find the university’s official rules and regulations?” (Carleton University Undergraduate Calendar)

1.2 “Will I be assigned a student computing account?” (My Carleton Portal / Carleton Central)

1.3 “What’s the best way for me to make sure that I have the best university experience?”(Carleton Complete)

1.4 “Who has access to my student records and personal information?” (Protecting your privacy)

1.5 “How will the university keep me informed of important news and information about my studies?”(Email is the official method of communication)

2.1 “How can I make sure that I’m meeting my degree requirements?” (Importance of academic advising)

2.2 “Where can I go for academic advising?” (Advising resources on campus)

3.1 “Why is it important to be aware of the university’s official rules and regulations?” (Self-advocacy)

3.2 “How often should I review my audit?” (Understanding student responsibility)

3.3 “What are the university’s policies surrounding academic accommodation for students with disabilities?  What are my responsibilities?” (Academic accommodation for students with disabilities)

3.4 “What if I need religious or personal accommodation during classes or tests?” (Academic accommodation for students with religious obligations)

4.1 “How are courses organized at Carleton?” (Course numbering system)

4.2 “Can I take advanced level courses without taking the introductory level ones first?” (Course prerequisites)

4.3 “One of the courses I want to take says it ‘precludes additional credit’ for another course I’m interested in.  What does that mean?” (Precluded courses)

4.4 “What does it mean when a course description says it is ‘cross-listed’ with another course?” (Cross-listed courses)

4.5 “English is not my first language.  Can I still apply to a degree program?” (ESLA courses)

5.1 “How many credits are my courses worth?” (Credit values)

5.2 “I’m not taking a full course load, but am still being charged full-time tuition.  Why?” (Full-time / part-time status)

5.3 “Why does my audit say that I’m still in first year even though this is my second year at Carleton?” (Year standing and year status)

5.4 “How can I apply my RESP to my tuition charges?” (RESP eligibility forms)

5.5 “How many courses can I take each term?” (Maximum credit hours per term)

5.6  “What if I want to take more than 2.5 credits per term?” (Overload requests)

6.1 “Am I automatically eligible to register?” (Eligibility to register)

6.2 “I am not able to register.  What should I do?” (Registration holds)

6.3 “What if I decide that I don’t want to take a course after I’ve registered in it?  Can I switch into another one?” (Adding and dropping courses / course change period)

6.4 “I can’t get into the course I want.  Is there anything I can do?”           (Registration restrictions and overrides)

6.5 “A message was sent to my Carleton email account telling me I’ve been deregistered from a course.  What does that mean?” (De-registration)

6.6 “If I drop a class, will I get my money back?” (Financial withdrawal)

6.7 “If I’m not doing well in a course, can I drop it?” (Academic withdrawal)

6.8 “I stopped going to one of my classes, but it still shows up on my audit and I’m still being charged for it.  Is that a mistake?” (Failure to withdraw / student responsibility)

7.1 “How are my grades calculated?” (Grades and grading symbols)

7.2 “How can I find out how well I did in my courses?” (Viewing your grades)

7.3 “I don’t think my grade reflects my work.  Is there anything I can do?” (Informal Appeal of grade)

7.4 “Can I formally appeal my grade?” (Formal Appeal of grade)

7.5 “Can I request a breakdown of the courses I have taken?” (Your official transcript / Certificate of Enrolment)

8.1 “What will my degree look like?” (Majors, minors, concentrations, specializations)

8.2 “How many program elements can I take?” (Limits on program elements)

8.3 “How can I review my degree requirements?” (Reviewing your degree requirements using your academic audit)

8.4 “What is a breadth requirement in the B.A., and what does it mean for me?” (Does your program have a breadth requirement?)

8.5 “Can I take any electives, or are all of my courses already selected for me?” (Electives vs. free electives)

8.6 “How many first-year courses can I take?” (Limits on the number of introductory courses)

8.7 “Do all of the credits for my degree have to be from Carleton?” (Residency and advanced credit regulations)

9.1 “How do I calculate my average in my program?” (Calculation of the cumulative CGPA)

9.2 “How do I calculate my average in my major?” (Calculation of the major and minor CGPAs)

9.3 “How can I improve my average?” (Repeating courses / replacing courses)

10.1 “What happens if I took courses at another post-secondary institution?” (Transfer of credit taken prior to admission)

10.2 “Can I take courses at the University of Ottawa?  If so, how will that impact my CGPA?” (Undergraduate exchange agreement with the University of Ottawa)

10.3 “What if I want to study abroad?” (International exchange agreements for undergraduates)

10.4 “Can I take courses at any other universities?” (Taking courses at another university on a Letter of Permission)

11.1 “What is an Academic Continuation Evaluation (ACE)?” (Schedule and process for Academic Continuation Evaluation)

11.2 “What are the possible outcomes of ACE?” (Potential outcomes of academic continuation evaluation)

11.3 “What do my grades have to be like to remain Eligible to Continue?” (Minimum CGPA requirements to be eligible to continue)

11.4 “Are all programs evaluated the same way?” (Special notes about academic continuation evaluation for some degrees)

11.5 “What steps can I take to improve my grades if I am on academic warning?” (From Intention to Action (FITA))

11.6 “I was required to withdraw from my degree program for 2 terms based on the results of my Academic Continuation Evaluation. Can I get back into the program?” (Re-admission after suspension or debarment)

12.1 “Do I have to declare a major in first year?” (Change of Program Elements)

12.2 “Can I apply to another degree program if I’m not happy with the one I’m in now?” (Internal degree transfer)

12.3 “Can I apply to a second degree after I graduate?” (Re-admission after graduation)

12.4 “I went to Carleton several years ago, but never completed my degree. Can I continue where I left off?” (Re-admission after an absence)

12.5 “I want to officially withdraw from my studies at Carleton. What are my options?”  (Voluntary Withdrawal)

13.1 “What do I need to know before I write my exams?” (Student conduct and academic integrity)

13.2 “What happens if I miss an exam because of circumstances beyond my control?” (Deferred examinations and assignments)

14.1 “What are my responsibilities when it comes to Carleton’s official rules and regulations and the Academic Integrity Policies?” (Student responsibility)

14.2 “What if circumstances beyond my control interfere with my studies?” (Undergraduate Academic Petitions)

14.3 “What do I need to provide if I want to submit an Undergraduate Academic Petition?” (Supporting documentation)

15.1 “Once I’ve successfully completed all of my degree requirements, how do I get my diploma?” (Application to graduate)

15.2 “How can I tell if I’ve successfully completed everything I need to for graduation?” (The academic audit and graduation)