Update as of Tues Oct 6:
Travel and Expense service has now been restored to normal operating process. A clearing of the browser cache information may be required in order to ensure that the restored process link works properly.
ITS Apologizes for any inconvenience due to this incident.
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Update as of Oct 1:
ITS continues to work on the issue related to Travel and Expense Approvals. In the meantime, if you have a Travel and Expense item to approve, DO NOT use the embedded link in the email to access Workflow approvals; instead, please go to carleton.ca/travel and log in through the “Approve a Request Here!” link. This link will take you to the Banner Workflow login page. You will still be required to use your MyCarletonOne credentials to log into the system; however, once logged in, you will see your worklist containing any of the items for which your approval is pending.
Note, when in the approval form, using the Travel and Expense Details link will once again ask you to log in with your MyCarletonOne credentials. We apologize for the duplicate authentication requirements, but this will allow you to approve items while we continue to seek a solution to the account authentication issue.
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As of Mon, Sep 22, 2014, Travel and Expense approvals continues to be unavailable and we do not have an estimate of when this service will be restored.
ITS is investigating and will provide an update when it is available.