Service for: Faculty, Staff, Students
Service Provider: ITS
Service Type: Collaboration and Storage

OneDrive for Business

What is this service?

This service enables Carleton faculty, staff, and students to store files in Microsoft’s Office 365 Cloud, and to sync these files with their PC, Mac or mobile device.

OneDrive for Business is accessible through a web-based interface, allowing document access and collaboration from anywhere using a web-browser. For off-line access, you can use the optional OneDrive app to synchronize your OneDrive for Business files in the Cloud with a local OneDrive folder on your PC, Mac or mobile device.

How do I obtain this service?

The OneDrive for Business service is provided to Carleton faculty, staff, and students, as part of their Carleton faculty/staff or student email service.

How-to Links

How do I receive support for this service?

ITS Service Desk
Telephone:
 613-520-3700
Email: its.service.desk@carleton.ca

Support Availability

Hours of Operation
(Fall-Winter hours)
Library Hours
Monday-Thursday: 8:00am-10:30pm
Friday:  8:00am-10:00pm 
Saturday-Sunday: 12:00pm-8:00pm
Closed: Statutory Holidays (Details)
Location IT Help Desk, 4th Floor MacOdrum Library

What is included?

  • Key Standard Features
    • Backed-up storage storage on Microsoft’s Office 365 Cloud
    • Optional OneDrive sync app — included with ITS’ Windows 10 image for PCs; available for separate download for Mac OS users.
  • Non-Standard Features
    • Installing and configuring OneDrive on your phone or tablet
  • Service Exclusions
    • Content Auditing and QA

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