What is this service?
This service provides wireless network connectivity in select locations to connect to institutional resources and to the internet. For wired access see Wired Network and Internet Connectivity.
Note: This service supports Eduroam authentication which allows visiting students, faculty and staff at partnered institutions to access Carleton’s wireless network.
How do I obtain this service?
This service is delivered as part of the onboarding process for staff and faculty, as well as for students.
If you require wireless access in a location without wireless coverage, you or your Departmental Administrator may submit a request, as below.
Note: Installation of a wireless access point to provide wireless coverage where none currently exists incurs a one-time cost which must be approved by your Department Chair, Director, or Manager.
How-to Links
How do I receive support for this service?
ITS Service Desk
Telephone: 613-520-3700
Email: its.service.desk@carleton.ca
Support Availability-CCS:
| Hours of Operation (Fall-Winter) Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm Closed: Statutory Holidays (Details) |
| Location | IT Help Desk, 4th Floor MacOdrum Library |
What is included?
- Key Standard Features:
- Access to the wireless network in select locations
- Internet access
- Authentication using your MyCarletonOne userid and password
- Network and Internet security
- Wireless connectivity at other affiliated universities via Eduroam
- Monitoring and upgrades to Wireless Access Points
- Non-Standard Features:
- N/A
- Exclusions:
- N/A
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