Drop-In Academic Advising Service

The Academic Advising Centre is open year-round to all undergraduate and Special students.

Located in 302 Tory Building, the AAC is open from 8:30 am to 4:30 pm and offers drop-in advising from 8:30 am to 4:00 pm, Monday-Friday (excluding holidays). While our office is busy throughout the day, wait times in the mornings are usually shorter. Depending on the volume of students on any given day, we may reach capacity before 4:00 pm. Please note that during our peak periods (January, September and around academic withdrawal deadlines), wait times can exceed one hour.

Can’t drop by? Not on campus? Studying from a distance?

We do encourage in-person advising sessions if you are able to come into our office.

If you are not able to come in, we can answer less complicated questions via email (academicadvising@carleton.ca), often within 24 hours. Please remember to send us your questions from your Carleton email account.

We also offer limited telephone advising sessions for students residing outside of the Ottawa/Gatineau area and to those in other unique or challenging situations. These are scheduled in advance and are placed in our walk-in queue on a first-come first-served basis. Students will receive a call from an Advisor between the hours of 8:30 am – noon, Monday-Friday. If you would like to schedule a telephone advising session, please email academicadvising@carleton.ca from your Carleton email account and  include the following:

  1. A selection of two different dates (at least two business days in advance) when you can be available to receive a call from an Advisor (Monday through Friday only)
  2. A phone number at which you can be reached
  3. The questions that you have for the Advisor
  4. Your student number

At your advising session

With your Advisor, you will discuss your path to academic success. This includes:

  • choosing or changing your degree elements  (such as declaring a major, minor, concentration or specialization)
  • learning to read and understand your audit to review your degree requirements
  • exploring the academic difficulties you may be experiencing and looking at ways to develop a plan to get you back on track
  • understanding academic rules and regulations, such as the Academic Performance Evaluation, which is conducted at the end of every winter term