The Required AODA Courses

 AODA Customer Service Standard Training

There are three modules to complete the AODA Customer Service Standard Training course. You can do all three at once – which may take at least 90 minutes to complete – or one at a time. Three modules need to be completed to record certification.

To Access the Courses

Please follow the instructions below to access the training modules. Click here to begin.

  1. Enter your Banner ID/Employee ID and 6-digit PIN. Click Login.
  2. Click on the Employee Services tab at the top of the screen.
  3. Click on Learning and Development on the employee services menu.
  4. Click on Online Courses.
  5. Complete the Three Courses.

If you have further questions please contact Human Resources at 613-520-2600 Ext 3628 or at