There are several reasons OSAP may refuse funding, but the most common is that OSAP has determined you have enough resources available to cover your education costs. You will also be refused funding if you miss the application deadline.

Things you can do:

• To find out exactly why you have been refused funding, contact the Awards Office and ask to speak with your Financial Aid Administrator (FAA). Your FAA will review your application with you and can also discuss possible review options.

We have cancelled your application at your request.

We cannot complete our review of your application because we are missing information or supporting documentation.

Things you can do:

• Check your Carleton email for details and respond to your Financial Aid Administrator as soon as possible.

The first installment of your OSAP funding has been issued to you. Your application will remain at this status for the rest of the current academic session.

Things you can do:

• Review your “Funding Summary” on the OSAP website to find out how much funding was issued, and on what date(s).  Monitor your bank account and your Carleton student account, on Carleton Central, to make sure you receive your funding within 5 to 10 days of the issue date(s).

Your funding entitlement has been calculated, BUT be sure to check if you are required to submit any supporting documents and ensure that you submit them early, otherwise the release of your funding may be delayed.

Things you can do:

• Check the status of your application at least once a week.
  • To do so, log in to your OSAP account. Click on “My Applications” and select “Check Status” next to your current OSAP application. Be sure to review any required items that are your responsibility.
  • If there are any documents listed, ensure you follow the instructions provided and submit your required documents right away, otherwise release of funding may be delayed!
• Review your OSAP funding entitlement on the OSAP website by checking the status of your application and clicking “Funding Summary”.  Here, you will see when your funds are scheduled to be release.

The Ministry has notified the Awards Office that you have submitted a full-time OSAP application.  We have created a record in our system and assigned your application to a Financial Aid Administrator for review.

Your application may remain in this status for a while before moving to the next stage. This is normal.

Things you can do:

• Check the status of your application on the OSAP website to make sure you have submitted all required supporting documentation.