When new content is added to MediaSpace, the download functionality is disabled by default. You can enable the download feature for your media manually, and then you will be able to download it. If you want your audience to download the video, you will need to copy and share the download link for that media. 

Note: Recently created or uploaded content is not available for downloading until Kaltura finishes processing the file. The amount of processing time needed depends on the size of the content; very large files may take up to an hour (or longer) to process.

Enable downloading

  1. On your My Media page, locate the item you want to make downloadable and click on the Edit icon
    Alternatively, choose the Edit function from the Actions menu on your item’s page.
  2. Click on the Download tab, select all the desired download formats, and click Save.Note: The download needs to be created by the server. The amount of processing time needed depends on the size of the content; very large files may take up to an hour (or longer) to process.

Downloading media 

On the media item’s page, click on the download tab. Then, click on the download link to download the media to your device.

Note: If the download link doesn’t appear, the video might still be processing (the turnaround time is approximately 5x the media length).

Sharing the download link for your media

If you want your audience to download and save the media, you will need to share its download link manually. Right-click in the download link and copy the link address (URL).