{"id":1795,"date":"2025-09-03T13:32:18","date_gmt":"2025-09-03T17:32:18","guid":{"rendered":"https:\/\/carleton.ca\/career\/?page_id=1795"},"modified":"2025-09-03T13:32:19","modified_gmt":"2025-09-03T17:32:19","slug":"prospect-change-email-and-reset-password","status":"publish","type":"page","link":"https:\/\/carleton.ca\/career\/prospect-change-email-and-reset-password\/","title":{"rendered":"Prospect  &#8211; Change Email and reset password"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Prospect  &#8211; Change Email and reset password\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n\n      <div>\n          <div style=\"text-align:center\"><div><h2>BDC 2<\/h2><\/div><\/div>\n          \n     <div style=\"position:relative;padding-bottom:56.25%\">\n     <iframe src=\"https:\/\/embed.app.guidde.com\/playbooks\/wvbrcYF1ZM3ZV1J3JnsCY4\" title=\"BDC 2\" referrerpolicy=\"unsafe-url\" allowfullscreen=\"true\" allow=\"clipboard-write\" sandbox=\"allow-popups allow-popups-to-escape-sandbox allow-scripts allow-forms allow-same-origin allow-presentation\"><\/iframe>\n     <\/div>\n          \n          <div style=\"margin-top:16px;margin-bottom:16px\">\n            Learn how to efficiently manage prospect profiles using BDC 2. This guide covers key steps from filtering tasks to resetting passwords and confirming email notifications.\n            \n        <\/div> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">\n                      Go to <a href=\"https:\/\/mysuccess.carleton.ca\" target=\"_blank\">mysuccess.carleton.ca<\/a>\n                  <\/h3> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">1. Click &#8220;11&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Navigate to the main dashboard and locate the section labeled with the number &#8217;11&#8217; to begin your task.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FinqmUseHGmZWnG2s2hGiv7_doc.png?alt=media&amp;token=6b03d289-178c-4bba-9e88-66a9925fc45d\" alt=\"Click '11'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">2. Click &#8220;11&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Select the same &#8217;11&#8217; section again to confirm your focus area within the dashboard.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FuaTsFKRvawD9hJ82rpFPzm_doc.png?alt=media&amp;token=a4a2e345-ccae-4fe9-a2ef-b0c138b06a39\" alt=\"Click '11'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">3. Click &#8220;In Progress&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Filter your view by choosing the &#8216;In Progress&#8217; status to see ongoing items.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FjX5Y6SyG78MjAXKA3KHkF4_doc.png?alt=media&amp;token=517ac2e0-7755-40a8-9ecc-577aec45c033\" alt=\"Click 'In Progress'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">4. Click &#8220;Caverly&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Identify and select the prospect named &#8216;Caverly&#8217; to access detailed information.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FdnPucq1ARCnecFnrZAD8Ct_doc.png?alt=media&amp;token=27cad1f9-7b0d-4d27-8132-a0d6ead6b810\" alt=\"Click 'Caverly'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">5. Click &#8220;Caverly&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Click on &#8216;Caverly&#8217; once more to enter the prospect&#8217;s profile page.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2F8xoUqqJNxBJfqarG6qyZYX_doc.png?alt=media&amp;token=e5e2c09d-bb10-4080-8da8-9706a5e66bf9\" alt=\"Click 'Caverly'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">6. Click &#8220;Back to Tatiana Caverly Prospect Management&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Return to the main prospect management page for Tatiana Caverly to review overall details.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FtE1FudU7tx2wViXwXNSHK6_doc.png?alt=media&amp;token=abfc876c-a53e-485e-98f4-e14a4d8eb2df\" alt=\"Click 'Back to Tatiana Caverly Prospect Management'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">7. Click &#8220;Edit Profile&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Initiate profile modifications by selecting the &#8216;Edit Profile&#8217; option.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FfgaoevRffGsnRS2KCzPSaE_doc.png?alt=media&amp;token=96b8b082-c8d0-49b0-b545-639002f4600c\" alt=\"Click 'Edit Profile'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">8. Click &#8220;Reset Password&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Choose &#8216;Reset Password&#8217; to start the process of updating the user&#8217;s login credentials.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FknaNJULmzynJtUsS1fERzh_doc.png?alt=media&amp;token=9cad97c2-1ead-4f18-864d-8d06cb0d1952\" alt=\"Click 'Reset Password'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">9. Click &#8220;Send Email to User&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Send a password reset email to the user by clicking &#8216;Send Email to User&#8217; to notify them of the change.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2FxrowMEMX2WMJxY7rmszydb_doc.png?alt=media&amp;token=de1a9488-e257-4bc2-b9ce-d1eaebc99d15\" alt=\"Click 'Send Email to User'\" \/> <h3 style=\"font-size: 1.17em;font-weight: bold;margin: 1em 0;width: 100%;max-width:100%\">10. Click &#8220;View Email Log&#8221;<\/h3> <div style=\"margin-top:16px;margin-bottom:16px\">\n            Review the communication history by accessing the &#8216;View Email Log&#8217; to confirm the email was sent successfully.\n            \n        <\/div> <img decoding=\"async\" width=\"100%\" src=\"https:\/\/static.guidde.com\/v0\/qg%2FjA8FcI1oMmXYROIO8zA7oBzcRQ93%2FwvbrcYF1ZM3ZV1J3JnsCY4%2F3zbAgR1uu9UVRqp2c98G94_doc.png?alt=media&amp;token=79e7ef36-e463-4566-9d63-111657879c30\" alt=\"Click 'View Email Log'\" \/> <div style=\"margin-top:16px;margin-bottom:16px\">\n            This guide walked you through managing a prospect&#8217;s profile in BDC 2, including filtering tasks, editing profile details, resetting passwords, and verifying email communications to ensure smooth user management.\n            \n        <\/div>\n          <div style=\"margin-right:2px\"><a href=\"https:\/\/www.guidde.com\" rel=\"noreferrer\" target=\"_blank\" style=\"text-decoration:none;color:#000000\">Powered by <strong style=\"color:#CB0000\">guidde<\/strong><\/a><\/div>\n      <\/div>\n  \n","protected":false},"excerpt":{"rendered":"<p>BDC 2 Learn how to efficiently manage prospect profiles using BDC 2. This guide covers key steps from filtering tasks to resetting passwords and confirming email notifications. Go to mysuccess.carleton.ca 1. Click &#8220;11&#8221; Navigate to the main dashboard and locate the section labeled with the number &#8217;11&#8217; to begin your task. 2. Click &#8220;11&#8221; Select [&hellip;]<\/p>\n","protected":false},"author":247,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[24],"class_list":["post-1795","page","type-page","status-publish","hentry","cu_page_type-orbishelp"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/1795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/users\/247"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/comments?post=1795"}],"version-history":[{"count":1,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/1795\/revisions"}],"predecessor-version":[{"id":1796,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/1795\/revisions\/1796"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/media?parent=1795"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/cu_page_type?post=1795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}