{"id":685,"date":"2025-05-07T13:16:38","date_gmt":"2025-05-07T17:16:38","guid":{"rendered":"https:\/\/carleton.ca\/career\/?page_id=685"},"modified":"2025-05-09T11:12:32","modified_gmt":"2025-05-09T15:12:32","slug":"how-to-login-as-an-admin-or-student","status":"publish","type":"page","link":"https:\/\/carleton.ca\/career\/outcome-user-guides\/how-to-login-as-an-admin-or-student\/","title":{"rendered":"How to login as an Admin or Student"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        How to login as an Admin or Student\n                    <\/h1>\n                \n                                \n                                    \n\n<p>Go to\u00a0<a href=\"https:\/\/mysuccess.carleton.ca\/login\/employer.htm\">https:\/\/mysuccess.carleton.ca\/login\/employer.htm<\/a>\u00a0Enter your email ID and password.<\/p>\n\n\n\n<p><strong>For Staff:<\/strong>\u00a0The initial password will be emailed to you.<\/p>\n\n\n\n<p>If you have lost your current password, you will need to follow Forgot Password link on the login page:\u00a0<a href=\"https:\/\/mysuccess.carleton.ca\/login\/passwordhelp.htm\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">https:\/\/mysuccess.carleton.ca\/login\/passwordhelp.htm<\/a><\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p><strong class=\"myprefix-text-bold\">How to Login as a Student<\/strong><\/p>\n\n\n\n<p><br><strong class=\"myprefix-text-bold\">When a student reports an issue and the admin needs to investigate, the admin can log in as the student to view their perspective. This allows the administrator to understand the problem from the student\u2019s point of view.<\/strong><\/p>\n\n\n\n<p><strong>Search for the student with their name or number<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"370\" src=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8-512x370.jpg\" alt=\"screenshot\" class=\"wp-image-701\" srcset=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8-512x370.jpg 512w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8-1024x741.jpg 1024w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8-320x231.jpg 320w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8-768x556.jpg 768w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/8.jpg 1200w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><strong>As you type, it will search and display a list of possible accounts\/students.  Click on the appropriate student<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"363\" src=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/9-1-512x363.jpg\" alt=\"screenshot\n\" class=\"wp-image-702\" srcset=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/9-1-512x363.jpg 512w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/9-1-320x227.jpg 320w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/9-1-768x545.jpg 768w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/9-1.jpg 808w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><strong class=\"myprefix-text-bold\">A window will appear asking which type of record you would like to open for that student, choose Login as this User<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"274\" src=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/10-512x274.jpg\" alt=\"screenshot\n\" class=\"wp-image-703\" srcset=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/10-512x274.jpg 512w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/10-320x172.jpg 320w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/10.jpg 735w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Alternatively, if you are already viewing a student record, there is a Login As this User button below their name <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"310\" src=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/16-512x310.jpg\" alt=\"screenshot\" class=\"wp-image-704\" srcset=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/16-512x310.jpg 512w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/16-320x194.jpg 320w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/16-768x465.jpg 768w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/16.jpg 902w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><strong class=\"myprefix-text-bold\">When you&#8217;re finished with this view, click the red Log Back In button in the upper left<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"347\" src=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/17-512x347.jpg\" alt=\"screenshot\" class=\"wp-image-705\" srcset=\"https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/17-512x347.jpg 512w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/17-320x217.jpg 320w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/17-768x520.jpg 768w, https:\/\/carleton.ca\/career\/wp-content\/uploads\/sites\/87\/2025\/05\/17.jpg 1025w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How to Login as a Student When a student reports an issue and the admin needs to investigate, the admin can log in as the student to view their perspective. This allows the administrator to understand the problem from the student\u2019s point of view. Search for the student with their name or number As you [&hellip;]<\/p>\n","protected":false},"author":170,"featured_media":0,"parent":681,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[24],"class_list":["post-685","page","type-page","status-publish","hentry","cu_page_type-orbishelp"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/users\/170"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/comments?post=685"}],"version-history":[{"count":3,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/685\/revisions"}],"predecessor-version":[{"id":706,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/685\/revisions\/706"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/pages\/681"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/media?parent=685"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/career\/wp-json\/wp\/v2\/cu_page_type?post=685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}