Peter Bishop et al, The Art and Practice of Mediation (Toronto: Emond Montgomery Publications, 2015)

Kenneth R. Melchin & Cheryl A. Picard, Transforming Conflict through Insight (Toronto: University of Toronto Press, 2008)

Cheryl Picard et al, The Art and Science of Mediation (Toronto: Emond Montgomery Publications, 2004)

Published Articles

Sargent, N., Picard, C. and Jull, M. (2011), Rethinking Conflict: Perspectives from the Insight Approach. Negotiation Journal, 27: 343–366. doi: 10.1111/j.1571-9979.2011.00311.x

Picard, C. and Jull, M. (2011), Learning through deepening conversations: A key strategy of insight mediation. Conflict Resolution Quarterly, 29: 151–176. doi: 10.1002/crq.20040

Picard, C. A. and Melchin, K. R. (2007), Insight Mediation: A Learning-Centered Mediation Model. Negotiation Journal, 23: 35–53. doi: 10.1111/j.1571-9979.2007.00126.x

Picard, C. A. (2003), Learning about learning: The value of “insight”. Conflict Resolution Quarterly, 20: 477–484. doi: 10.1002/crq.41

Conference Papers

Picard, Cheryl, “Thinking about Using Insight Mediation in Family Owned Business Disputes“. Presented at Commercial Mediation Symposium (Winnipeg, Manitoba) on March 3, 2011.

Picard, Cheryl and Siltanen, Janet, “Insight Mediation and the Emotion of Learning” (2011)

Picard, Cheryl, “Re-Thinking Conflict: From an Insight Perspective“. Presented at Expanding and Strengthening Practice, A Conference for Conflict Management Professionals (Edmonton, Alberta)  September 7, 2010

Working Papers

Price, Megan “Insight Literature Review

Picard, Cheryl  “Exploring Threats-to-Cares in Insight Mediation“.

Glowacki, Agatha “Perception is at the Root of Conflict“.

Price, Megan “Insight and Cognitive Psychology“.


Click here to watch an Insight Mediation Simulation

Click here to watch a panel discussion on “Rethinking Conflict from an Insight Perspective”!