{"id":816,"date":"2020-10-23T10:07:10","date_gmt":"2020-10-23T14:07:10","guid":{"rendered":"https:\/\/carleton.ca\/cms-help\/?page_id=816"},"modified":"2022-03-03T09:18:13","modified_gmt":"2022-03-03T14:18:13","slug":"form-notifications","status":"publish","type":"page","link":"https:\/\/carleton.ca\/cms-help\/advanced-training\/module-4-forms\/form-notifications\/","title":{"rendered":"Form Notifications"},"content":{"rendered":"

Notifications are sent in response to users filling out your form. You will need to edit or delete the default notification which automatically notifies the {admin_email}<\/strong> (in Carleton’s case, this is the address web@carleton.ca<\/span><\/a>) and change it instead the an email address that is monitored by whoever needs to be aware of form responses. You can also use notifications to send an automatic email upon submission to the user who fills out your form.<\/span><\/p>\n

Step-by-Step<\/h2>\n
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  1. From the form\u2019s\u00a0Edit\u00a0<\/strong>screen, hover over\u00a0Settings<\/strong>\u00a0in the form\u2019s menu and click on\u00a0Notifications<\/strong>.\"\"<\/li>\n
  2. From here, you can either edit the Admin Notification<\/strong> by clicking on it or click Add New<\/strong> to create a new notification.<\/li>\n
  3. There are several fields you can edit on this screen. The most important fields are explained here, but you can view more information on each field by hovering over the question mark icon next to each field name:\n
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    1. Under\u00a0Send To<\/strong>, you can input the email where the notification will be sent in the Send to Email <\/strong>field. \"\"\n
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      1. This email address should usually be a departmental or individual email that will be monitored for form responses. However, if you are creating a notification that will email users when they have filled out the form, you can also choose the Select a Field<\/strong> option, and choose the email field in your form.<\/li>\n
      2. If you are editing the default Admin Notification<\/strong>, be sure to remove {admin_email} from the\u00a0Send to Email<\/strong> field.<\/li>\n<\/ol>\n<\/li>\n
      3. In the\u00a0From Email<\/strong> field, input the email you would like the notification to be sent from.\"\"\n
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        1. If you are editing the default Admin Notification<\/strong>, be sure to remove {admin_email} from the\u00a0From Email<\/strong> field.<\/li>\n<\/ol>\n<\/li>\n
        2. You can also edit the Subject\u00a0<\/strong>and Message<\/strong> of the email notification.\n

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          Merge tags button<\/p><\/div><\/li>\n<\/ol>\n<\/li>\n

        3. Next to most fields, there is a\u00a0Merge Tags\u00a0<\/strong>button which allows you to input the values entered into a field in the form. These values will appear as the name and id of the selected field in curly brackets, which will be replaced by the actual input value when the message is sent.\n
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          1. For example, if you want to send a notification email to the user and address them by name, you could use the Merge Tags\u00a0<\/strong>tool to select the name field and input it in the Message. <\/strong>(Ex. Hello {Name (First):2.3} )<\/li>\n<\/ol>\n<\/li>\n
          2. Once you’re finished editing the notification, click\u00a0Update Notification<\/strong>.<\/li>\n
          3. From the main notifications screen (see step 1 to navigate back here), ensure that only the notifications you want to be sent are toggled on with the\u00a0Active\/Inactive<\/strong> slider. If you did not choose to edit the Admin Notification<\/strong>, please either toggle it to inactive, or delete it.<\/li>\n<\/ol>\n

            Video Tutorial<\/h2>\n