Carleton offers digital keepsakes of convocation. Starting June 2016, you can purchase a digital download of your convocation ceremony for just $10 plus tax. Order yours today!

For ceremonies from June 2010 to December 2015, DVDs continue to be available on order here.

How to order your download

To purchase your digital download, please complete this online form.

Once your payment has been processed, we will send you a confirmation of your purchase and a receipt. Please allow up to one week from the convocation ceremony date to process the video. We will send you an email with a link to download the file as soon as it’s available.

Please note that if you’d like to purchase copies of multiple ceremonies, you will need to complete a separate transaction for each ceremony.

Technical information

We will provide three download links to different quality mp4 files:

  • 1080p – Approximate file size: 5 GB (not recommended for mobile)
  • 720p – Approximate file size: 2.5 GB
  • 480p – Approximate file size: 1 GB

To play the files, you can use any program that supports mp4 files, and most mobile devices. If you are experiencing playback problems, we recommend downloading VLC – a free and open source cross-platform multimedia player that supports most file types.

The download time will depend on your connection speed. The HD file (1080p) should take approximately 30 minutes to download on a 25mbps connection. For users with slower connections, we recommend downloading either the 720p or 480p version. To find out how fast your internet speed is (in mbps), visit SpeedTest.net and run a test.

Contact

For any questions, including technical support, please contact digidownloads@carleton.ca.

FAQ

Do I need to purchase my copy of convocation the same day as the ceremony?
Digital copies will be available to order on an ongoing basis. You can pre-order a copy or place your order any time after convocation.

What form of payment is accepted?
We accept Visa and MasterCard.

Is the fee refundable?
The digital download fee is non-refundable. However, if you purchase a copy of the wrong ceremony, please contact us and we will send you the correct link.

What happens if I accidentally purchase the wrong ceremony?
The digital download fee is non-refundable. However, if you purchase a copy of the wrong ceremony, please contact us and we will send you the correct link.

I haven’t received any emails confirming my digital download purchase or the download link. What should I do?
Please check your spam or junk mail folder to ensure that no emails have been directed there. If you still haven’t received any of the emails, please contact us at digidownloads@carleton.ca.

How long will the download link remain active?
The download link will remain active for three months from the day we send it to you. Please download your copy prior to this time.

Can I order a DVD copy of this year’s ceremony?
Please note that from Spring 2016 on, we will only be offering digital downloads of ceremonies. Prior to Spring 2016, only DVDs are available for purchase.