1. Social Gatherings
  2. Accessing Campus
  3. Supporting Your Mental Health and Well-Being
    1. Health and Counselling Services
    2. Empower Me
    3. BounceBack®
  4. COVID-19 Student Resources
  5. The Winter 2021 Term

As we navigate through these difficult times, Carleton University wants our students to know that we are here to support them. Both on-campus and in the community there are many support services and resources available during this time to support our students.

Student Service Information

The health and safety of all members of the Carleton community is the university’s top priority. We all need to play our part in reducing the spread of COVID-19 to protect our family, friends and communities.

Please remember to continue wearing a mask and keeping six feet (two metres) of distance when indoors and even when you are outside. Staying home, maintaining physical distancing, wearing masks as required, and frequent hand washing remain the primary approaches to minimize the risk of virus transmission.

Social Gatherings

We recognize that part of the university experience is to gather with your friends and other students. However, we all have a responsibility to stop the spread of COVID-19 and protect our loved ones. We encourage you to gather virtually with friends and take part in a variety of virtual programming. If you are visiting with friends, be Social Wise by keeping groups small, wearing a mask, maintaining physical distancing of two metres, isolating yourself when you are sick and exercising proper hand hygiene.

Accessing Campus

Students living off-campus are strongly advised not to come to campus unless it is essential, or you have made the appropriate arrangements to access limited facilities. Please note the following before coming to campus:

  • Complete the COVID-19 Screening Form before coming to campus.
  • Complete the COVID-19: Infection Prevention and Control Training on cuLearn.
  • Please note which buildings are publicly by visiting the Building Updates webpage.
  • Review Carleton’s Mask Policy and note that masks must be worn in all publicly accessible spaces.
  • Stay home and do not come to campus if you are feeling unwell or have been in contact with someone who has tested positive for COVID-19.
  • If you are on campus and are feeling unwell, please leave campus immediately.
  • If you have been on campus and are experiencing symptoms potentially linked to COVID-19 are asked to self-report.

Supporting Your Mental Health and Well-Being

Whether you call Ottawa home, you’re currently living across Canada or even around the world, the Mental Health and Well-Being website has been updated to provide you with a directory of support services and resources to help you prioritize your mental health and find the help you need. For even more mental health and well-being tips and resources, check out the new Carleton Wellness Instagram and Facebook accounts.

Health and Counselling Services

Carleton University’s Health and Counselling Services remains open virtually and Campus Safety Services remains operational 24/7. In case of an emergency, please call 4444 from any on-campus phone. If it is not an emergency, please call 613-520-3612.

Empower Me

If you are feeling anxious, stressed or overwhelmed there is always someone you can talk to. Carleton University undergraduate students have access to free, confidential, 24/7 counselling services in the community through Empower Me. Empower Me support is available in person, by telephone, video-counselling or e counselling. The service allows you to connect with qualified counsellors, consultants and life coaches at their private practice in the community 24/7, 365 days per year – for free.

Call 1-844-741-6389 (toll free) to make an appointment with a counsellor in the community.


BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. Visit bouncebackontario.ca for more information.

COVID-19 Student Resources

In order to help students find the support and community resources they need, the Office of Student Affairs has prepared a COVID-19 Student Resources guide to help you find the resources you are looking for.

The Winter 2021 Term

Senate confirmed the final recommendation of the Carleton University Scenario Planning (CUSP) working group that the winter 2021 term will proceed online, with some leeway for selected optional instruction on campus (e.g. specific labs, capstone projects, recitals) if circumstances allow. In other words, there will essentially be a similar approach for the winter 2021 term as for the fall 2020 term.

For those courses that offer optional instruction on campus, online options will be offered for students who cannot or choose not to come to campus and course instructors will be advised to prepare to pivot online at short notice if public health guidelines change.