The Bounce Back program is a winter term program that provides support to students who are seeking help after a difficult first term at Carleton. These students may be encountering a number of challenges that are affecting their academic performance, and the Bounce Back program serves to help program participants in identifying the sources of previous personal difficulties; setting goals; connecting to campus resources, services and programs; and building confidence in their strengths and abilities to achieve success at university.

A Bounce Back Facilitator acts as a mentor to first year students who participate in the program. The Facilitators will assist program participants to identify the sources of previous personal difficulties; set goals; facilitate access to campus resources, services and programs; and build confidence in their strengths and abilities to achieve success at university.

Are you interested in becoming a Bounce Back Facilitator? Find out more below!

Please Note: Applications to become a Bounce Back Facilitator are now closed. Please check back here for new opportunities.

Position Description

Position Title:

Bounce Back Facilitator

Term of Position:

Fall 2017:
Dates TBD
Pre-service Training

Winter 2018:
January 8th – March 30th
In-service training and weekly meetings with participants

This position will be required to work during some evenings and weekends as well as attendance at mandatory Pre- and In-Service training dates.


Facilitators will work 5-7 hours per week during the winter term at $13.00 per hour.
All training in fall and winter terms will be at a rate of $13.00 per hour

Facilitator Qualifications:

The following qualifications are required:

  • Second-year standing or above in an undergraduate program;
  • Significant experience in leadership roles that have emphasized helping relationships;
  • Excellent skills in active listening, communication and support-provision;
  • Strong knowledge of campus resources;
  • Understanding of, and sensitivity toward, diversity-related issues
  • Strong problem solving skills
  • Strong academic record

Facilitator Responsibilities:

Bounce Back facilitators work approximately 5-7 hours per week throughout the Winter 2018 term, and must attend mandatory training in the Fall 2017 term.

When working one-on-one with participants, Facilitators will:

  • Conduct one-on-one meetings with program participants who opt-in to the program:
  • Explore stressors and coping mechanisms employed over the course of the first semester;
  • Assess study skills that require improvement;
  • Identify strategies for positive change;
  • Engage participants in accessing campus resources;
  • Maintain a strong helping/coaching relationship:
  • Affirm and/or validate participant experiences; and,
  • Promote positive developments towards academic success.

When working within their team, Facilitators will:

  • Attend weekly meetings as coordinated by the Team Leader, as well as in-service training sessions;
  • Act as a resource to team members with regards to problem solving;
  • Actively participate in learning opportunities with their team during team meetings; and,
  • Assist the program coordinator in assessing successes and challenges encountered by program participants and staff members.

When working independently, Facilitators will:

  • Complete ongoing documentation of participant-related activities, including meeting reports, as well as complete an evaluative report at the end of the semester;
  • Ensure that the program coordinator is kept apprised of any potential problems, ongoing concerns and general activities;
  • Hold office hours and/or academic skill development sessions, if necessary; and,
  • Support the ongoing development, logistics, and improvements to the Bounce Back program.

Please note that the Facilitator position description may change.