Examinations FAQ

How do I apply to write my exam at a distance?
Where do I write my distance exam?
How much does the distance exam service cost?
When do I write my exam?
Can I change the date of my distance exam?
I have a conflict. Who do I contact?
What if there is an emergency or I become ill prior to my distance exam?
I am a registered PMC student. Can I still write my exam at a distance?
Who can I use as a proctor?
What if I decide to write my exams on campus?
If I drop the course, are my distance exam fees refunded automatically?
Who do I contact if I have more questions?
General CUOL FAQ

How do I apply to write my exam at a distance?

If you live more than 100 km from Carleton University you can apply to write your exam at a distance. Please do this using our Distance Exam Application.

Where do I write my distance exam?

The Distance Exam Application will provide you with individual proctor suggestions based on your address. If there is no suggested proctor near your address, you can scroll to the bottom of the list and click on “Write your exams with a personal proctor”.

How much does the distance exam service cost?

Students are billed the following for the distance exam service:
$60 per course for exam written in Canada
$125 per course for exams written internationally
– Late Fees: $25 per approved exam application

NOTE: CUOL DOES NOT pay proctors.  Any fees that the proctor charges are the responsibility of the student.

When do I write my exam?

Distance students are expected to write on the same date as on-campus students.  The time can be flexible to accommodate the proctors hours of operation.

Local students should check the CUOL Exam Schedules that are posted for midterm dates and building locations (see https://carleton.ca/cuol/examination-services/schedule/).  Final exams are scheduled by Scheduling and Examination Services.

Can I change the date of my distance exam?

Students are expected to write their midterm and final examinations on the same date as on-campus students. Consideration for date changes for midterm exams will only be given for medical or family emergencies and you will be required to submit formal documentation to your professor or the department. Approval must be provided by the professor in writing in order for CUOL to allow an alternate date. Requests for final exam date changes must be handled through the formal deferral process. Please see the Registrar’s Office for more information regarding deferred exams.

I have a conflict. Who do I contact?

Midterms

On-Campus Students:  Conflicts regarding midterm exams should be directed to your Professor(s). If the Professor approves a deferral he/she will contact the CUOL Exam Coordinator.  Requests for deferrals are not considered by CUOL.

Distance Students:  Conflicts should be directed to the CUOL Exam Coordinator.

Finals

On-Campus Students:  Conflicts regarding final exams (on-campus) should be directed to Scheduling and Exam Services.

Distance Students:  Conflicts regarding final exams (off-campus) should be directed to the CUOL Exam Coordinator.

What if there is an emergency or I become ill prior to my distance exam?

For midterm exams, contact your Professor. For final examssee the Registrar’s Office for information regarding deferred exams. In both cases you will be required to submit the appropriate documentation to the professor, the department or the Registrar’s Office.

I am a registered PMC student. Can I still write my exam at a distance?

Yes! Please contact your PMC Coordinator first to ensure that they have all of your current information and ask that they forward it to the CUOL Exam Coordinator.

Who can I use as a proctor?

A suitable proctor is someone currently employed full-time in an academic or administrative capacity at a university, college or public library. Students and proctors MAY NOT be related in any way and MAY NOT reside at the same address. Employers, coaches, friends, and business associates MAY NOT be proctors. CUOL reserves the right to refuse any proctor it deems inappropriate.

What if I decide to write my exams on campus?

You must contact CUOL by email (cuolexams@carleton.ca) or telephone (613-520-4055) at least two weeks prior to your exam to cancel your distance exam arrangements. Students that contact CUOL prior to the deadlines noted above may have the fees credited to their student account. Students that do not contact CUOL to cancel their arrangements can still write their exams on campus, but will still be charged for the distance exam service.

If I drop the course, are my distance exam fees refunded automatically?

You must contact CUOL by email (cuolexams@carleton.ca) or telephone (613-520-4055) at least two weeks prior to your exam to cancel your distance exam arrangements. Students that contact CUOL prior to the deadlines noted above may have the fees credited to their student account. Students that do not contact CUOL to cancel their arrangements will still be charged for the distance exam service.

Who do I contact if I have more questions?

Students should direct general CUOL questions to cuol@carleton.ca or call 613-520-4055. Students should direct exam-related questions to cuolexams@carleton.ca or contact the CUOL Exam Coordinator.