{"id":538,"date":"2017-04-27T08:57:47","date_gmt":"2017-04-27T12:57:47","guid":{"rendered":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/?page_id=538"},"modified":"2025-09-21T10:12:18","modified_gmt":"2025-09-21T14:12:18","slug":"support-request","status":"publish","type":"page","link":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/","title":{"rendered":"Support Request"},"content":{"rendered":"<p>For support with\u00a0<strong>log-in issues<\/strong>\u00a0please fill out the\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/660\">Logging In Support Form<\/a>.<\/p>\n<p>For support with general\u00a0<strong>site errors<\/strong> please fill out the\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/350\" target=\"_blank\" rel=\"noopener\">TLS Request Form<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For support with\u00a0log-in issues\u00a0please fill out the\u00a0Logging In Support Form. For support with general\u00a0site errors please fill out the\u00a0TLS Request Form.<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support Request - cuPortfolio Help Centre<\/title>\n<meta name=\"description\" content=\"For support with\u00a0log-in issues\u00a0please fill out the\u00a0Logging In Support Form.  For support with general\u00a0site errors please fill out the\u00a0TLS Request Form.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/\",\"url\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/\",\"name\":\"Support Request - cuPortfolio Help Centre\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/#website\"},\"datePublished\":\"2017-04-27T12:57:47+00:00\",\"dateModified\":\"2025-09-21T14:12:18+00:00\",\"description\":\"For support with\u00a0log-in issues\u00a0please fill out the\u00a0Logging In Support Form. For support with general\u00a0site errors please fill out the\u00a0TLS Request Form.\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support Request\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/#website\",\"url\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/\",\"name\":\"cuPortfolio Help Centre\",\"description\":\"Carleton University\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/carleton.ca\/cuportfoliosupport\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support Request - cuPortfolio Help Centre","description":"For support with\u00a0log-in issues\u00a0please fill out the\u00a0Logging In Support Form.  For support with general\u00a0site errors please fill out the\u00a0TLS Request Form.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/","url":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/","name":"Support Request - cuPortfolio Help Centre","isPartOf":{"@id":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/#website"},"datePublished":"2017-04-27T12:57:47+00:00","dateModified":"2025-09-21T14:12:18+00:00","description":"For support with\u00a0log-in issues\u00a0please fill out the\u00a0Logging In Support Form. For support with general\u00a0site errors please fill out the\u00a0TLS Request Form.","breadcrumb":{"@id":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/support-request\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/"},{"@type":"ListItem","position":2,"name":"Support Request"}]},{"@type":"WebSite","@id":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/#website","url":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/","name":"cuPortfolio Help Centre","description":"Carleton University","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"acf":{"stick_to_top":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/pages\/538"}],"collection":[{"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/comments?post=538"}],"version-history":[{"count":4,"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/pages\/538\/revisions"}],"predecessor-version":[{"id":1474,"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/pages\/538\/revisions\/1474"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/cuportfoliosupport\/help\/wp-json\/wp\/v2\/media?parent=538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}