{"id":89,"date":"2023-10-18T10:53:40","date_gmt":"2023-10-18T14:53:40","guid":{"rendered":"https:\/\/carleton.ca\/cutheme-docs\/?page_id=89"},"modified":"2026-08-05T10:21:50","modified_gmt":"2026-08-05T14:21:50","slug":"logging-in","status":"publish","type":"page","link":"https:\/\/carleton.ca\/cutheme-docs\/basic-training\/basic-training-module-1-getting-started\/logging-in\/","title":{"rendered":"Logging In"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Logging In\n                    <\/h1>\n                \n                                \n                                    \n\n<p class=\"wp-block-paragraph\">Basic Training Module 1: Getting Started<\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">Before you can create or update content, you&#8217;ll need to log in to your cutheme website. The WordPress administration area is where editors manage pages, news posts, media, forms, and other website content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to a website is granted by a site administrator. If you believe you should have access but are unable to log in, contact your site&#8217;s administrator or the Web Services team for assistance.<\/p>\n\n\n\n<h2 id=\"step-by-step\" class=\"wp-block-heading\">Step-By-Step<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps to access your website:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your website in a web browser.<\/li>\n\n\n\n<li>Add <code>\/wp-admin<\/code> to the end of the website address.<\/li>\n\n\n\n<li>Press <strong>Enter<\/strong> to open the login page.<\/li>\n\n\n\n<li>Sign in using your MyCarletonOne username and password.<\/li>\n\n\n\n<li>Complete any additional authentication steps if prompted.<\/li>\n\n\n\n<li>After successfully signing in, you will be taken to the WordPress Dashboard.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:<\/strong> If you are already signed in to another Carleton service, you may be logged in automatically.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"common-login-issues\" class=\"wp-block-heading\">Common Login Issues<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-receive-an-access-denied-message\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I receive an &#8220;Access Denied&#8221; message\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-receive-an-access-denied-message\">\n            \n\n<p class=\"wp-block-paragraph\">If you can sign in but do not have access to the website, your account may not have been granted the appropriate permissions. Contact your site administrator or the Web Services team to request access.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-forgot-my-password\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I forgot my password\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-forgot-my-password\">\n            \n\n<p class=\"wp-block-paragraph\">cutheme uses MyCarletonOne credentials. If you have forgotten your password, follow Carleton University&#8217;s password reset process before attempting to log in again.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-keep-returning-to-the-login-page\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I keep returning to the login page\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-keep-returning-to-the-login-page\">\n            \n\n<p class=\"wp-block-paragraph\">This issue is often caused by browser cookies or an expired login session. Try:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refreshing the page<\/li>\n\n\n\n<li>Closing and reopening your browser<\/li>\n\n\n\n<li>Clearing your browser cache and cookies<\/li>\n\n\n\n<li>Opening the site in a private\/incognito window<\/li>\n<\/ul>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-need-help\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I need help\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-need-help\">\n            \n\n<p class=\"wp-block-paragraph\">If you continue to experience issues logging in, contact your site administrator or <a href=\"https:\/\/carleton.ca\/cutheme-docs\/resources\/\" type=\"page\" id=\"94\">submit a support request<\/a> to the Web Services team.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-embed alignwide is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio w-screen ml-offset-center cu-max-w-child-7xl px-4 md:px-6 lg:px-12\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Getting Started with cutheme - Logging in\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/QQ4nhbpOEPc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-transcript-logging-in\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Transcript &#8211; Logging In\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-transcript-logging-in\">\n            \n\n<p class=\"wp-block-paragraph\">Hello and welcome to getting started with cutheme, module one. In this video, you\u2019re going to learn how to log in to WordPress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The first thing you need to do is navigate to the homepage of your website that you\u2019re going to be editing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After that, go to the address bar at the top of your screen and type in \u201cwp-admin.\u201d This will bring you to the screen where you will be prompted to enter your MyCarletonOne credentials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you do that, you\u2019ll be logged into the back end of the website where you\u2019ll see the dashboard. We\u2019re going to cover this and a lot of the other basic functionality in the next few videos!<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"try-it-out\" class=\"wp-block-heading\">Try it Out!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now that you have learned how to log in, practice accessing your website.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your website.<\/li>\n\n\n\n<li>Log in using your MyCarletonOne credentials.<\/li>\n\n\n\n<li>Confirm that you can successfully access the WordPress Dashboard.<\/li>\n\n\n\n<li>Sign out and log back in again to become familiar with the process.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Access your cutheme website using your MyCarletonOne account and learn how to troubleshoot common login issues.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":74,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[63],"class_list":["post-89","page","type-page","status-publish","hentry","cu_page_type-basic-training-module-1"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/pages\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/pages\/89\/revisions"}],"predecessor-version":[{"id":4328,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/pages\/89\/revisions\/4328"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/pages\/74"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/media?parent=89"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/cutheme-docs\/wp-json\/wp\/v2\/cu_page_type?post=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}