{"id":27,"date":"2018-09-17T16:34:34","date_gmt":"2018-09-17T20:34:34","guid":{"rendered":"https:\/\/carleton.ca\/departmentalprinters\/?page_id=27"},"modified":"2026-03-18T10:19:49","modified_gmt":"2026-03-18T14:19:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/carleton.ca\/departmentalprinters\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\n FAQ\n <\/h1>\n \n <\/header>\n <\/div>\n\n <\/div>\n\n \n\n <\/div>\n<\/section>\n\n\n\n

Questions<\/h2>\n\n\n\n\n
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\n Table of Contents\n <\/h2>\n
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\n \n 1.\n <\/span>\n\n \n How do I change the Staple Cartridge?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 2.\n <\/span>\n\n \n How do I add the departmental printer to the printer list on my computer?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 3.\n <\/span>\n\n \n How do I create or change my PIN?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 4.\n <\/span>\n\n \n How do I change the orientation of legal-sized scans?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 5.\n <\/span>\n\n \n If I swipe my Campus Card at a dept device, am I personally being charged?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 6.\n <\/span>\n\n \n How do I automatically staple my print job?\n <\/a>\n <\/div>\n\n <\/div>\n \n
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\n \n 7.\n <\/span>\n\n \n How do I print confidentially?\n <\/a>\n <\/div>\n\n <\/div>\n <\/div>\n\n <\/div>\n<\/div>\n\n\n\n

Do you have a question not covered on this site?<\/strong><\/p>\n\n\n\n

Then ask us! Email us at departmentalprinters@carleton.ca<\/a>.<\/p>\n\n\n\n

How do I change the Staple Cartridge?<\/h2>\n\n\n\n

<\/a>You can order new staples by calling 1-800-263-4410.<\/p>\n\n\n\n

To remove the old staple cartridge, slide open this section of your device by pressing the gray button and sliding left:<\/p>\n\n\n\n

\"Image<\/figure>\n\n\n\n

Then you will see this blue tab (note: if you do not see the blue tab, close the compartment and re-open it). Pull on the blue tab and the staple cartridge will come right out.<\/p>\n\n\n\n

\"Highlighting<\/figure>\n\n\n\n
\"Image<\/figure>\n\n\n\n

To remove the empty cartridge and add a new one, put your fingers on each side (where the arrows are) pinch and pull up. The cartridge will pop right off and you can add the new one.<\/p>\n\n\n\n

Then put the blue tab back in its spot and close the compartment.<\/p>\n\n\n\n

How do I add the departmental printer to the printer list on my computer?<\/h2>\n\n\n\n

To add a printer to your Windows 10<\/strong><\/span> computer, complete the following steps:<\/p>\n\n\n\n

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  1. Go to your Settings<\/strong> (press the Windows button and click the gear icon in the lower left corner), click on Devices<\/strong>, and select Printers & Scanners<\/strong>\n