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Module 1 — Understanding the AODA and the Accessibility Standards for Customer Service

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Before you begin, may I suggest that you dedicate about an hour of uninterrupted time to complete the three modules in this series, depending on your individual pace.

Note that you don’t have to complete all three modules in one sitting. You may also return to any of the modules in the future, to refresh your memory or review the resources available to help you provide accessible customer service.

 

 

 

 

 


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