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Module 1 — Understanding the AODA and the Accessibility Standards for Customer Service

Image of Jeannine SmithLearning Objectives

We’ve designed this eLearning course to help you and other university representatives understand and comply with the Accessibility Standards for Customer Service (customer service standard) and to learn how to include accessible customer service in your work at your university.

After completing this first module, you will be able to:

 

 

 

 


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