If you cannot log into eShop, you may have encountered one of the following issues:
- The credentials you provided are invalid, either because you entered the wrong user name/ password combination or you have not signed up for MyCarletonOne. Visit MyCarletonOne if you experience this issue.
- eShop was built on our existing Financial Security system. Anyone who has posting or signing authority on a Carleton funding source should have access; however, if you have never logged into FAST or Travel and Expense before, you may not have any access.
- Use FAAM in Carleton Central to request access to eShop (https://carleton.ca/facts/faam/).
- Email Financial Information Systems if you have questions.