Follow these steps to claim an expense where a receipt is missing:

  • Choose ‘No Receipt’ when creating the expense line.
  • Once you save that expense line, an error will be generated.
  • NOTE! If you’ve lost multiple lost receipts, wait until you’ve entered all expense line to complete the next step.
  • Follow the instructions in the error message (i.e. complete a ‘Missing Receipt Declaration’ by selecting it from the ‘Manage Receipts’ dropdown list).

Note that a reasonable attempt must be made to retrieve lost receipts (e.g. contact airline to request lost receipt).  Expense reports with missing receipts may not be approved.