Business Operations<\/h3>\n
We provide financial services and advice to the University community with respect to the processing of financial transactions, including<\/p>\n
- \n
- guidance related to Financial Services\u2019 policies,<\/li>\n
- taxation requirements,<\/li>\n
- PCI compliance requirements,<\/li>\n
- cash-handing processes, and<\/li>\n
- we can do your invoicing.<\/li>\n<\/ul>\n
Location: <\/strong>The \u2018Business Office\u2019 is the physical location where you can find us, 301 Robertson Hall
\nWebsite:<\/strong> carleton.ca\/financialservices\/business-operations<\/a>
\nPhone: <\/strong>613-520-2600, ext. 2494<\/p>\nBusiness Operations\u2019 Organization Chart<\/strong><\/p>\n
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![\"\"](\"https:\/\/carleton.ca\/facts\/wp-content\/uploads\/BO.OrgChart.jpg\")
<\/strong><\/p>\nAccounts Payable<\/h3>\n
Accounts Payable is responsible for the timely and accurate processing of all non-payroll disbursements made by the University.<\/p>\n
Email:<\/strong> accounts.payable@carleton.ca<\/a>
\nPhone:<\/strong> 613-520-3627<\/p>\nServices Offered:<\/strong><\/p>\n
- \n
- Get reimbursed for travel:<\/strong>\u00a0carleton.ca\/financialservices\/business-operations\/accounts-payable\/travel\/<\/a><\/li>\n
- Pay an invoice:\u00a0<\/strong>carleton.<\/strong>ca\/financialservices\/business-operations\/accounts-payable\/cheque-requisitions\/<\/a><\/li>\n
- Determine status of a payment <\/strong>to a company, individual or self:<\/strong>\u00a0email accounts.payable@carleton.ca<\/a><\/li>\n
- Receive an advance for out of pocket expenses before travelling:\u00a0<\/strong>carleton.ca\/financialservices\/business-operations\/accounts-payable\/travel\/<\/a><\/li>\n
- Pay an independent contractor\/outside individual to perform a service:\u00a0<\/strong>carleton.ca\/financialservices\/business-operations\/accounts-payable\/payment-to-a-small-business-or-individual\/<\/a><\/li>\n
- Pay an honorarium: <\/strong>carleton.ca\/financialservices\/business-operations\/accounts-payable\/payment-to-a-small-business-or-individual\/<\/a><\/li>\n<\/ul>\n
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Cash and Banking<\/h3>\n
The Cash Office\u00a0processes all of the incoming financial transactions for the University (e.g. student payments, grant funding, ancillary sales).<\/p>\n
Email:<\/strong> receipt.accounting@carleton.ca<\/a><\/p>\n
Services Offered:<\/strong><\/p>\n
- \n
- Provide banking info for incoming electronic payments<\/li>\n
- Review and provide feedback on unit cash handling processes<\/li>\n
- Support units generating business revenue<\/li>\n
- Provide payment-related support for conference or event planning<\/li>\n
- Assist in locating missing incoming payments<\/li>\n<\/ul>\n
Credit Cards and PCI Compliance<\/h3>\n
The university\u2019s PCI Compliance Officer oversees e-commerce and credit\/debit card activities and, together with ITS Security, co-leads the University’s PCI Compliance efforts.<\/p>\n
Email:<\/strong> pcicompliance@carleton.ca<\/a><\/p>\n
Services Offered:<\/strong><\/p>\n
- \n
- Guidance on accepting credit\/debit card payments at the university<\/li>\n
- Provision of new merchant accounts and onboarding support to departments<\/li>\n
- Operational and compliance support for units already accepting payment cards<\/li>\n<\/ul>\n
Student Accounts<\/h3>\n
Student Accounts Receivable is responsible for responding to student inquiries related to the payment of fees.<\/p>\n
Email:<\/strong> student.accounts@carleton.ca<\/a>
\nPhone: <\/strong>613-520-3626<\/p>\nServices Offered:<\/strong><\/p>\n
- \n
- Provide advice about payment options:\u00a0<\/strong>carleton.ca\/studentaccounts\/fee-payment\/payment-methods<\/a><\/li>\n
- Provide information about financial dates and deadlines for students:\u00a0<\/strong>carleton.ca\/studentaccounts\/dates-deadlines\/<\/a><\/li>\n
- Issue student-related tax forms: <\/strong>carleton.ca\/studentaccounts\/income-tax-forms-students\/<\/a><\/li>\n
- Provide guidance on Employee Tuition Benefit application:<\/strong>\u00a0email student.accounts@carleton.ca<\/a><\/li>\n<\/ul>\n
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General Accounts Receivable<\/strong><\/p>\n
General Accounts Receivable ensures the timely processing of invoices for services performed by the University community. \u00a0This service includes the mailing of invoices, collection and deposit of receivables and finally journalizing all pertinent accounting entries for the end user to review on FAST reporting.<\/p>\n
Email:<\/strong><\/p>\n
- Provide information about financial dates and deadlines for students:\u00a0<\/strong>carleton.ca\/studentaccounts\/dates-deadlines\/<\/a><\/li>\n
- Provide advice about payment options:\u00a0<\/strong>carleton.ca\/studentaccounts\/fee-payment\/payment-methods<\/a><\/li>\n
- Pay an invoice:\u00a0<\/strong>carleton.<\/strong>ca\/financialservices\/business-operations\/accounts-payable\/cheque-requisitions\/<\/a><\/li>\n
- Get reimbursed for travel:<\/strong>\u00a0carleton.ca\/financialservices\/business-operations\/accounts-payable\/travel\/<\/a><\/li>\n