{"id":52,"date":"2009-07-08T10:24:05","date_gmt":"2009-07-08T14:24:05","guid":{"rendered":"http:\/\/carleton.ca\/finance\/ccms\/?page_id=52"},"modified":"2025-04-17T17:01:43","modified_gmt":"2025-04-17T21:01:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/carleton.ca\/financialservices\/systems\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-what-is-my-user-name-and-password-for-fast\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-my-user-name-and-password-for-fast\" class=\"slideme__heading slideme__trigger\">What is my User Name and Password for FAST?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-what-is-my-user-name-and-password-for-fast\" aria-hidden=\"true\"><p><\/p>\n<p>Your MyCarletonOne credentials.<\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-can-i-access-the-fast-portal-from-off-campus\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-access-the-fast-portal-from-off-campus\" class=\"slideme__heading slideme__trigger\">Can I access the FAST Portal from off campus?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-can-i-access-the-fast-portal-from-off-campus\" aria-hidden=\"true\"><p><\/p>\n<p>You are able to access any FAST application from off campus by going to the normal FAST login page of <a href=\"http:\/\/www.carleton.ca\/fast\">http:\/\/www.carleton.ca\/fast<\/a>.\u00a0 <em><strong>The VPN is no longer required.<\/strong><\/em><\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-can-i-access-banner-from-off-campus\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-access-banner-from-off-campus\" class=\"slideme__heading slideme__trigger\">Can I access Banner from off campus?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-can-i-access-banner-from-off-campus\" aria-hidden=\"true\"><p><\/p>\n<p>To access the Banner application from off campus, you must be connected to the Carleton Intranet using the VPN software provided by ITS.\u00a0 Click <a href=\"http:\/\/carleton.ca\/ccs\/all-services\/wireless-and-internet\/vpn\/\">here<\/a> for installation instructions.<\/p>\n<p>Once you have installed the VPN software and have established a connection to the campus, go to <a href=\"http:\/\/banner.cunet.carleton.ca\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/banner<\/a> to login.<\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-i-dont-have-access-to-view-or-post-a-transaction-to-a-particular-fund-or-orgn-in-fast-what-should-i-do\" aria-expanded=\"false\" aria-controls=\"slideme-i-dont-have-access-to-view-or-post-a-transaction-to-a-particular-fund-or-orgn-in-fast-what-should-i-do\" class=\"slideme__heading slideme__trigger\">I don't have access to view or post a transaction to a particular fund or orgn in FAST.  What should I do?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-i-dont-have-access-to-view-or-post-a-transaction-to-a-particular-fund-or-orgn-in-fast-what-should-i-do\" aria-hidden=\"true\"><p><\/p>\n<p>Access to the Finance Reporting tool is based on <a href=\"https:\/\/carleton.ca\/financialservices\/systems\/banner\/fund-orgn-security\/\">fund-orgn security<\/a>, and is automatically granted if you have signing or query ability on a fund or orgn in the University chart of accounts.<\/p>\n<ul>\n<li><a href=\"&#x6d;&#97;&#105;l&#x74;&#x6f;&#58;c&#x6f;&#x6e;&#116;ro&#x6c;&#108;&#101;r&#x73;&#x6f;&#102;f&#x69;&#x63;&#101;&#64;c&#x61;&#x72;&#108;e&#x74;&#x6f;&#110;&#46;&#x63;&#x61;\">Email the Controller&#8217;s Office<\/a> for access to operating and special purpose Funds.<\/li>\n<li><a href=\"&#109;&#x61;i&#x6c;t&#111;&#x3a;&#82;&#x65;s&#101;&#x61;&#114;&#x63;h&#x46;&#x69;&#110;&#x61;n&#x63;e&#64;&#x63;&#97;&#x72;l&#101;&#x74;&#111;&#x6e;&#46;&#99;&#x61;\">Email Research Financial Services<\/a> for access to internally restricted or sponsored research funds and non-research grants or contract Funds.<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n<p>Don&#8217;t see your question?\u00a0 Email <a href=\"&#x6d;&#97;&#105;l&#x74;&#x6f;&#58;f&#x69;&#x6e;&#97;nc&#x69;&#97;&#108;&#46;&#x73;&#x79;&#115;t&#x65;&#x6d;&#115;&#64;c&#x61;&#x72;&#108;e&#x74;&#x6f;&#110;&#46;&#x63;&#x61;\">&#102;&#x69;&#110;&#x61;&#110;&#x63;&#105;&#x61;&#108;&#x2e;&#115;&#x79;&#115;&#x74;&#101;&#x6d;&#115;&#x40;&#99;&#x61;&#114;&#x6c;&#101;&#x74;&#111;&#x6e;&#46;&#x63;a<\/a> with your question and we will respond as soon as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t see your question?\u00a0 Email &#102;&#105;&#x6e;&#x61;&#110;&#99;&#x69;&#x61;&#108;&#46;&#x73;&#x79;&#115;&#116;&#x65;&#x6d;&#115;&#64;&#x63;&#x61;&#114;&#108;&#x65;&#x74;&#111;&#110;&#x2e;&#x63;&#97; with your question and we will respond as soon as possible.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7054,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - 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