In today’s competitive market, having the best talent is not enough to ensure results. You need leaders who are equipped with resources to build and sustain inclusive, high-performing teams. Yet many leaders report feeling stressed and overwhelmed in trying to keep pace with the increased demands and needs of their teams.
Whether we realize it or not, emotions impact our decisions, behaviour, and performance. When leaders understand the current emotional state and the desired state of how people on the team feel, they are empowered to make informed decisions.
Research studies show that people perform their best when valued, heard, consulted, respected, informed, and understood. Failing to consider how people are likely to feel and react to decisions undermines employee buy-in and support for decisions.
More than ever, emotional intelligence is not just a ‘nice to have’ – it will be the competitive edge for leaders of hybrid organizations in the marketplace.
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