{"id":994,"date":"2020-12-14T13:00:56","date_gmt":"2020-12-14T18:00:56","guid":{"rendered":"https:\/\/carleton.ca\/hci\/?p=994"},"modified":"2021-02-10T17:59:30","modified_gmt":"2021-02-10T22:59:30","slug":"monica-zaczynski","status":"publish","type":"post","link":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/","title":{"rendered":"Improving Healthcare through UX: Monica Zaczynski"},"content":{"rendered":"
\"\"

Monica Zaczynski<\/p><\/div>\n

This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program. Today, we are talking to Monica Zaczynski.<\/p>\n

Q: What did you do before coming to Carleton?<\/strong><\/p>\n

A: Prior to Carleton, I completed an undergrad in graphic design at York\/Sheridan. While working in the industry as a graphic designer, I gained an interest in user experience design and research and knew I needed to dive deeper. This drove me to apply to the Carleton HCI program.<\/p>\n

Q: What did you do in your HCI Master\u2019s?<\/strong><\/p>\n

A: My thesis, supervised by the late Anthony Whitehead, incorporated my interests in UX for health and fitness. I explored clarity of instruction and optimal modes of feedback delivery for two-dimensional (i.e., on a screen) delivery of fitness or physiotherapy movements. The goal was to examine how exercises could be provided safely and without risk for the patient for physiotherapy at a distance. During my degree, I appreciated the guidance from each of the professors to bring us back to the relevant and meaningful questions that needed to be answered.<\/p>\n

Q: How has your career progressed since graduating?<\/strong><\/p>\n

A: Since Carleton, I had the amazing opportunity to work at Akendi, a user experience consultancy. They provided design, research, and training services to a wide range of clients including Rogers, TD, The Ottawa Senators, Kijiji, and more.<\/p>\n

\"\"

Monica’s project with Akendi for the Library of Parliament – redesign of a responsive intranet website.<\/p><\/div>\n

After completing a really challenging project at Akendi with a health-related application, I was reminded how much I cared about UX for healthcare. I found a position with TELUS Health where I could work on various areas of healthcare from benefits management to primary care applications, all of which contribute to improving the overall industry. Most recently, I lead the launch of a mobile app for allied health providers (massage therapists, optometrists, etc.) to submit service claims directly to insurance companies – so that the patients can avoid hurdles such as remembering to submit claims themselves, or paying out of pocket.<\/p>\n

Currently, I’m on maternity leave.<\/p>\n

Q: How can readers contact you?<\/strong><\/p>\n

A: You can find me on LinkedIn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program. Today, we are talking to Monica Zaczynski. Q: What did you do before coming to Carleton? A: Prior to Carleton, I completed an undergrad in graphic design at York\/Sheridan. While working in the industry […]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[28],"tags":[],"yoast_head":"\nImproving Healthcare through UX: Monica Zaczynski - Human-Computer Interaction (HCI)<\/title>\n<meta name=\"description\" content=\"This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"fionawestin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/\",\"url\":\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/\",\"name\":\"Improving Healthcare through UX: Monica Zaczynski - Human-Computer Interaction (HCI)\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/hci\/#website\"},\"datePublished\":\"2020-12-14T18:00:56+00:00\",\"dateModified\":\"2021-02-10T22:59:30+00:00\",\"author\":{\"@id\":\"https:\/\/carleton.ca\/hci\/#\/schema\/person\/621916b7ba54bc0b4f384739268fd823\"},\"description\":\"This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program.\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/hci\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Alumni\",\"item\":\"https:\/\/carleton.ca\/hci\/category\/alumni\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Improving Healthcare through UX: Monica Zaczynski\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carleton.ca\/hci\/#website\",\"url\":\"https:\/\/carleton.ca\/hci\/\",\"name\":\"Human-Computer Interaction (HCI)\",\"description\":\"Carleton University\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/carleton.ca\/hci\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/carleton.ca\/hci\/#\/schema\/person\/621916b7ba54bc0b4f384739268fd823\",\"name\":\"fionawestin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/carleton.ca\/hci\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/4a8824da9e1f9e8f4f53b82f16a23194?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/4a8824da9e1f9e8f4f53b82f16a23194?s=96&d=mm&r=g\",\"caption\":\"fionawestin\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Improving Healthcare through UX: Monica Zaczynski - Human-Computer Interaction (HCI)","description":"This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/","twitter_misc":{"Written by":"fionawestin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/","url":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/","name":"Improving Healthcare through UX: Monica Zaczynski - Human-Computer Interaction (HCI)","isPartOf":{"@id":"https:\/\/carleton.ca\/hci\/#website"},"datePublished":"2020-12-14T18:00:56+00:00","dateModified":"2021-02-10T22:59:30+00:00","author":{"@id":"https:\/\/carleton.ca\/hci\/#\/schema\/person\/621916b7ba54bc0b4f384739268fd823"},"description":"This article is part of our Alumni Stories series, which focuses on perspectives of graduates of Carleton\u2019s Human-Computer Interaction Master\u2019s program.","breadcrumb":{"@id":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carleton.ca\/hci\/"},{"@type":"ListItem","position":2,"name":"Alumni","item":"https:\/\/carleton.ca\/hci\/category\/alumni\/"},{"@type":"ListItem","position":3,"name":"Improving Healthcare through UX: Monica Zaczynski"}]},{"@type":"WebSite","@id":"https:\/\/carleton.ca\/hci\/#website","url":"https:\/\/carleton.ca\/hci\/","name":"Human-Computer Interaction (HCI)","description":"Carleton University","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carleton.ca\/hci\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/carleton.ca\/hci\/#\/schema\/person\/621916b7ba54bc0b4f384739268fd823","name":"fionawestin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/carleton.ca\/hci\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/4a8824da9e1f9e8f4f53b82f16a23194?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4a8824da9e1f9e8f4f53b82f16a23194?s=96&d=mm&r=g","caption":"fionawestin"}}]}},"acf":{"Post Thumbnail Icon":"","Post Thumbnail":{"ID":1032,"id":1032,"title":"monica_Intraparl-intranetGov","filename":"monica_Intraparl-intranetGov-1.png","filesize":230141,"url":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1.png","link":"https:\/\/carleton.ca\/hci\/2020\/monica-zaczynski\/monica_intraparl-intranetgov-2\/","alt":"","author":"27","description":"","caption":"","name":"monica_intraparl-intranetgov-2","status":"inherit","uploaded_to":994,"date":"2020-12-14 04:07:45","modified":"2020-12-14 04:08:09","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/carleton.ca\/hci\/wp\/wp-includes\/images\/media\/default.png","width":800,"height":450,"sizes":{"thumbnail":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-160x90.png","thumbnail-width":160,"thumbnail-height":90,"medium":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-240x135.png","medium-width":240,"medium-height":135,"medium_large":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-768x432.png","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-400x225.png","large-width":400,"large-height":225,"gallery-thumb":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-300x230.png","gallery-thumb-width":300,"gallery-thumb-height":230,"1536x1536":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1.png","1536x1536-width":800,"1536x1536-height":450,"2048x2048":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1.png","2048x2048-width":800,"2048x2048-height":450,"banner":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1.png","banner-width":800,"banner-height":450,"people":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-200x200.png","people-width":200,"people-height":200,"post-thumb":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-300x230.png","post-thumb-width":300,"post-thumb-height":230,"rotator-image":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1.png","rotator-image-width":800,"rotator-image-height":450,"video-thumb":"https:\/\/carleton.ca\/hci\/wp-content\/uploads\/monica_Intraparl-intranetGov-1-360x203.png","video-thumb-width":360,"video-thumb-height":203}}},"_links":{"self":[{"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/posts\/994"}],"collection":[{"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/comments?post=994"}],"version-history":[{"count":3,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/posts\/994\/revisions"}],"predecessor-version":[{"id":1084,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/posts\/994\/revisions\/1084"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/media?parent=994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/categories?post=994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carleton.ca\/hci\/wp-json\/wp\/v2\/tags?post=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}