Personal problems can affect the lives of employees both at home and at work.
The EFAP, provided by Carleton University, is a free comprehensive program that helps employees and their families resolve personal problems that may adversely impact their work performance, conduct, health and well-being. Among the services we offer are:
- personal crisis
- addictive behavior
- family concerns
- social and emotional adjustment
- violent experiences
- separation and loss
- workplace difficulties
- specialized issues such as: child care, financial, legal, and elder care resource support
Service is provided by the Family Services à la famille Ottawa, a private, non-profit agency which has served the Ottawa-Carleton community for over 90 years. It is staffed by professional counsellors and allied professionals who are trained to deal with a wide range of family and individual problems. Family Services à la famille Ottawa is a member agency of the United Way.
To Book An Appointment
Request the EFAP secretary and identify yourself as a Carleton University employee or family member. Your first appointment can be booked within 72 hours of your call.
Family Services à la famille Ottawa
312 Parkdale Ave., Ottawa, ON
Mon.-Fri. 9:00am to 5:00pm
(Some evening appointments are available)
Telephone: (613) 725-5676
After Hours Emergencies: 1-844-720-1212