Emergency Numbers

On-Campus Medical Emergency (613) 520-4444
Off-Campus Medical Emergency
*life-threatening emergencies only*
Ottawa Police Services – Victim Crisis Unit (613) 236-1222
ext. 2223
Ontario Regional Poison Control Centre (416) 813-5900
Telehealth Ontario
Free access to a registered nurse – 24/7
1-866-797-0007 TTY

Mental Health Crisis  Hotlines

Mental Health Crisis Service
Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide
(613) 722-6914
A confidential, anonymous helpline for Ontario post secondary students. Offers professional counselors, mental health and addictions info and on and off campus resource info
Distress Centre of Ottawa and Region
Offers anonymous, confidential, 24-hr. service
English language service
(613) 238-3311
Tel-Aide Outaouais
Offers anonymous, confidential, 24-hr. service
French language service
(613) 741-6433
Native Youth Crisis Hotline
Sponsored by Turtle Island Native Network
Men & Healing
Crisis support line for men, providing telephone support, crisis intervention, information and referral
Monday to Friday, 9:00am to 5:00pm
(613) 482-9363

Suicide Prevention Hotlines

(Click here to know the warning signs)

Mental Health Crisis Service
Anonymous, 24 hr. service for young adults, age 16 and older
(613) 722-6914
Distress Centre of Ottawa and Region
Offers anonymous, confidential, 24 hr. service in English language
(613) 238-3311
Aboriginal Suicide Prevention Lifeline
Sponsored by Turtle Island Native Network
1-800-799-4889 TTY

Sexual Assault Hotlines

Ottawa Rape Crisis Centre
24-hr support for sexual assault victims/ incest survivors
(613) 562-2333
(613) 562-3860 TTY
CALACS francophone d’Ottawa
24-hr. crisis line and support for women who have experienced sexual violence. Services offered in French
(613) 789-8096
Sexual Assault Support Centre
24-hr. crisis line for all women: immigrant, aboriginal, lesbian/bi, differently abled, women of colour, survivors of war and torture, who have experienced sexual violence
(613) 234-2266
(613) 725-1657 TTY

Violence and Domestic Violence Hotlines

Assaulted Women’s Helpline
An anonymous and confidential 24-hour telephone and TTY crisis line for women in Ontario
1-866-863-7868 TTY
#SAFE (#7233) on your Bell, Rogers, Fido or Telus phone
Interval House Of Ottawa
24 hr. crisis help line for women
(613) 234-5181
(613) 234-5393 TDD
Nelson House of Ottawa-Carleton
Crisis hotline providing support and information on safety planning, access to community services, and advocating for women to find a safe place to stay.
(613) 225-3129
National Domestic Violence Hotline 1-800-799-7233
1-800-787-3224 TDD
Oshki Kizis Lodge Crisis Line
For abused First Nations, Inuit and Metis women and children
(613) 789-1141

Addiction/Substance Abuse Hotlines

AA Emergency (613) 237-6000
Ottawa Addictions Access and Referral Services (OAARS)
Providing health services needed by persons aged 16 and over who are concerned about their alcohol and drug use and need help, providing information and support services
(613) 251-5202
Ottawa Withdrawal Management Centre (OWMC)
Open 24/7 and provide supervised support, in both official languages for men and women, for withdrawal from drugs and alcohol through residential, day and community outreach programs
(613) 241-1525
Ontario Problem Gambling Hotline
Confidential and open 24hrs a day. Available in English & French

AIDS/HIV Hotlines

AIDS & Sexual Health Infoline
Offering information, counselling and safer sex information
Monday – Friday, 10am – 10:30pm & Saturday – Sunday, 11am – 3pm

Gender and Culture Specific Hotlines

Youth Lesbian, Gay and Bisexual Support Line
A service provided for youth by youth that affirms the experiences of lesbian, gay, bisexual, transgender, two-spirited and questioning youth in Ontario.
Sunday to Friday, 4:00 pm to 9:30 pm
Naseeha Muslim Youth Helpline
Free and confidential helpline for young Muslims to receive immediate, anonymous and confidential support over the phone
Monday to Friday, 6am to 9pm
Muslim Family Services of Ottawa
Deals with social issues related to individuals and families in Ottawa’s Muslim community.
(613) 232-6376