Emergency Numbers
| On-Campus Medical Emergency | (613) 520-4444 |
| Off-Campus Medical Emergency *life-threatening emergencies only* |
9-1-1 |
| Ottawa Police Services – Victim Crisis Unit | (613) 236-1222 ext. 2223 |
| Ontario Regional Poison Control Centre | (416) 813-5900 1-800-268-9017 |
| Telehealth Ontario Free access to a registered nurse – 24/7 |
1-866-797-0000 1-866-797-0007 TTY |
Mental Health Crisis Hotlines
| Mental Health Crisis Service Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide |
(613) 722-6914 1-866-996-0991 |
| Good2Talk A confidential, anonymous helpline for Ontario post secondary students. Offers professional counselors, mental health and addictions info and on and off campus resource info |
1-866-925-5454 |
| Distress Centre of Ottawa and Region Offers anonymous, confidential, 24-hr. service English language service |
(613) 238-3311 |
| Tel-Aide Outaouais Offers anonymous, confidential, 24-hr. service French language service |
(613) 741-6433 |
| Native Youth Crisis Hotline Sponsored by Turtle Island Native Network |
1-877-209-1266 |
| Men & Healing Crisis support line for men, providing telephone support, crisis intervention, information and referral Monday to Friday, 9:00am to 5:00pm |
(613) 482-9363 |
Suicide Prevention Hotlines
(Click here to know the warning signs)
| Mental Health Crisis Service Anonymous, 24 hr. service for young adults, age 16 and older |
(613) 722-6914 1-866-996-0991 |
| Distress Centre of Ottawa and Region Offers anonymous, confidential, 24 hr. service in English language |
(613) 238-3311 |
| Aboriginal Suicide Prevention Lifeline Sponsored by Turtle Island Native Network |
1-800-273-8255 1-800-799-4889 TTY |
Sexual Assault Hotlines
| Ottawa Rape Crisis Centre 24-hr support for sexual assault victims/ incest survivors |
(613) 562-2333 (613) 562-3860 TTY |
| CALACS francophone d’Ottawa 24-hr. crisis line and support for women who have experienced sexual violence. Services offered in French |
(613) 789-8096 |
| Sexual Assault Support Centre 24-hr. crisis line for all women: immigrant, aboriginal, lesbian/bi, differently abled, women of colour, survivors of war and torture, who have experienced sexual violence |
(613) 234-2266 (613) 725-1657 TTY |
Violence and Domestic Violence Hotlines
| Assaulted Women’s Helpline An anonymous and confidential 24-hour telephone and TTY crisis line for women in Ontario |
1-866-863-0511 1-866-863-7868 TTY OR #SAFE (#7233) on your Bell, Rogers, Fido or Telus phone |
| Interval House Of Ottawa 24 hr. crisis help line for women |
(613) 234-5181 (613) 234-5393 TDD |
| Nelson House of Ottawa-Carleton Crisis hotline providing support and information on safety planning, access to community services, and advocating for women to find a safe place to stay. |
(613) 225-3129 |
| National Domestic Violence Hotline | 1-800-799-7233 1-800-787-3224 TDD |
| Oshki Kizis Lodge Crisis Line For abused First Nations, Inuit and Metis women and children |
(613) 789-1141 |
Addiction/Substance Abuse Hotlines
| AA Emergency | (613) 237-6000 |
| Ottawa Addictions Access and Referral Services (OAARS) Providing health services needed by persons aged 16 and over who are concerned about their alcohol and drug use and need help, providing information and support services |
(613) 251-5202 |
| Ottawa Withdrawal Management Centre (OWMC) Open 24/7 and provide supervised support, in both official languages for men and women, for withdrawal from drugs and alcohol through residential, day and community outreach programs |
(613) 241-1525 |
| Ontario Problem Gambling Hotline Confidential and open 24hrs a day. Available in English & French |
1-888-230-3505 |
AIDS/HIV Hotlines
| AIDS & Sexual Health Infoline Offering information, counselling and safer sex information Monday – Friday, 10am – 10:30pm & Saturday – Sunday, 11am – 3pm |
1-800-668-2437 |
Gender and Culture Specific Hotlines
| Youth Lesbian, Gay and Bisexual Support Line A service provided for youth by youth that affirms the experiences of lesbian, gay, bisexual, transgender, two-spirited and questioning youth in Ontario. Sunday to Friday, 4:00 pm to 9:30 pm |
1-800-268-9688 |
| Naseeha Muslim Youth Helpline Free and confidential helpline for young Muslims to receive immediate, anonymous and confidential support over the phone Monday to Friday, 6am to 9pm |
1-866-627-3342 |
| Muslim Family Services of Ottawa Deals with social issues related to individuals and families in Ottawa’s Muslim community. |
(613) 232-6376 |