Note: You do not need a Record Of Employment (ROE) to apply for CERB

You are eligible to receive a Record of Employment (ROE) if you have had a work stoppage in excess of five working days.  An ROE is only required if you wish to immediately apply for Employment Insurance benefits.

For information about entitlement to Employment Insurance Benefits see the Canada Revenue Agency website.

The process of acquiring an ROE is different depending on Full-time/Continuing or Temporary employee status.

You can request your ROE here: Record of Employment Request Form

Full-time and Continuing Staff and Faculty

A ROE is automatically completed and sent directly to Service Canada when Human Resources is notified of a work stoppage. Types of work stoppage that require an ROE include:

  • Termination of employment
  • Leave of Absence (ie: Maternity, Parental)
  • Leave without pay
  • Unpaid sick leave

Temporary Staff

How do I get a ROE?

Who can request it?

  • A request for an ROE can be done either by the employee or a manager

How long will it take?

  • Payroll Services normally requires five days from date of request or the last working day, whichever is later, to produce an ROE. However, recent conditions have created a large volume of requests and the processing time may take up to 30 days.

    Please note that no ROE is required to apply for any of the special financial support programs the government has introduced as a result of the COVID pandemic. No ROE is required until such time as the employee is applying for Employment Insurance.


  • At the end of April there is a large volume of students who complete contract work. Employment and Social Development Canada (ESDC) gives the University an extension during this time. Records of Employment will be produced on a weekly basis by request