Student Advising

International students often have questions about studying and working in Canada or about making applications to Immigration, Refugees and Citizenship Canada (IRCC).

The International Student Services Office (ISSO) provides information and support on immigration issues.

In keeping with the recommendation of Ottawa Public Health and their physical distancing directives, the International Student Services Office (ISSO) is not delivering in-person services at the ISSO office until further notice. Please contact the ISSO by email:

General inquiries:
Immigration inquiries:

For the most common immigration applications, our detailed guides are a good place to start:

Our immigration advisors are available by email for one-on-one support.

Learn more about Immigration advising at the ISSO.

Our website provides basic information and useful links on common issues for international students.

Study Permits

Who Needs a Study Permit?

How to Apply for a Study Permit from Outside Canada

Applying for a Corrected Study Permit

How to Apply for a Study Permit Extension from Inside Canada

Using a Lawyer, Agent or Consultant

Replacing a Lost Study Permit

Study Permit Terms and Conditions

Carleton University Compliance Reports to IRCC


Documents for International Students

Renewing Your Documents in Canada

Taking a Trip Outside of Canada

Invitation Letter for Family Members and Friends

Working in Canada

Work Privileges for Study Permit Holders

Social Insurance Number

Co-op Work Permit

Post-Graduation Work Permit

Open Work Permits for Spouses/Common-Law Partners of Study Permit Holders

Other Kinds of Work Permits

Immigration, Refugees and Citizenship Canada

Making an Application to IRCC

Useful Links for Students