International students often have questions about studying and working in Canada or about making applications to Immigration, Refugees and Citizenship Canada (IRCC).
International Student Services Office
The ISSO provides information and support on immigration issues. We are open Monday to Friday from
8:30 a.m. to 4:30 p.m. throughout the year.
Location: Room 128 University Centre
Phone: +1 (613) 520-6600
Email: isso@carleton.ca
Immigration, Refugees and Citizenship Canada (IRCC)
IRCC is the official source of Canadian immigration information and application forms.
- The IRCC Help Centre is a database of Frequently Asked Questions (FAQs)
- The IRCC Client Support Centre is toll-free number: +1-888-242-2100 (in Canada only)
- Listen to pre-recorded information or check application status, anytime
- Speak to an agent, Monday to Friday between 8:00 a.m. and 4:00 p.m.
Below are links to information on common student issues.
Studying in Canada
- Prepare to study in Canada
- Get a first-time study permit before coming to Carleton
- Extend your study permit or request a change of conditions
- Study permit terms and conditions
Travel Documents and Travel as a Study Permit Holder
- Find out if you need a Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)
- Travelling and re-entering Canada as a student
Working in Canada
- Work on campus
- Work off campus
- Co-op work permit
- Post-Graduation Work Permit
- Work Permit for Spouse or Common-Law Partner of Study Permit Holder
- Get a Social Insurance Number
Make an Application to IRCC
- Find out if you are eligible to apply to come to Canada or extend your stay – an immigration questionnaire that can be used to generate an application creation code
- Sign in or create a MyCIC account / Make an online application
- Check application processing times – updated weekly
- IRCC Web Form – Use this form:
- If you have submitted an application and it has exceeded posted processing times; or
- To update information on your application
Other Immigration Issues
- Write a letter of invitation for family or friends who want to visit you in Canada
- Apply for replacement of an immigration document – when a document is lost or stolen
- Request an amendment to a study permit or work permit when there was an error made by immigration officers
Permanent Immigration to Canada (Economic Classes)
- IRCC Pathways for International Students – March 2018 Presentation
- Express Entry (IRCC website)
- Ontario Provincial Nominee Program