Planning For Your Arrival

Students can plan to travel if they are registered in the current school term, or if they will arrive in Canada no earlier than four weeks prior to the start of an upcoming term in which they are registered. The first day of classes for the Fall 2021 term is September 8, 2021, and it is recommended that students consider the relevant timeframe when planning their arrival.

Thanks to an agreement between Carleton University and Air Canada, Carleton students travelling to Canada are eligible for a 15% flight discount with the airline. You can use the discount code HXZJPD71 when booking economy class international flights to Canada for travel between now and December 31, 2021 on the Air Canada website.

Safe travels and we can’t wait to see you on campus!

Please note:

• Flights must be booked by August 31, 2021
• Maximum 9 people per booking
• No blackout dates
• Flights include codeshares on Air Canada partner airlines LH (Lufthansa), SN (Brussels Airlines), LX (Swiss Airlines), OS (Austrian Airlines), and EW (Euro Wings)

For questions about using the discount code, please contact Air Canada Customer Support.

Please note that beginning August 9, the 3-day government-authorized hotel requirement will be eliminated for all travellers.

Students are required to quarantine in a Government of Canada approved hotel in their city of arrival (Toronto, Montreal, Calgary or Vancouver) for at least 3 nights at their own expense while waiting for the results of the COVID-19 PCR test taken at the arrival airport. If the test results taken at the airport are negative, the traveller will be permitted to leave the hotel to complete the rest of their mandatory 14-day quarantine period at the location identified in their quarantine plan.

Students must budget at a minimum an additional $2000, but it is possible the cost will be higher and the duration of your stay longer. Students and their co-arriving family members are responsible for reserving a room before travelling to Canada. We encourage students to review the traveller expectations during hotel stay on the Government of Canada website for more information.

If you are travelling with a family member, please ensure they meet entry requirements.

Students are reminded that they must remain in quarantine for at least 14 days and until they have received all COVID-19 test results back. You should be prepared to extend your quarantine stay if there are unforeseen delays in receiving results.

Those who are seeking a quarantine exemption based on vaccine status must still find a place to complete their quarantine, in case it is determined at the border that they do not meet all of the conditions required to be exempt.

Off Campus Location

Students who wish to complete their quarantine in an off-campus location must ensure they choose a place where they can isolate effectively. During your quarantine, you must avoid all contact with anyone who did not travel with you, meaning that you will need your own bedroom and bathroom.

Please be advised that Carleton University does not inspect nor affiliate with any off-campus property. Please visit the Landlord Tenant Board for more information regarding your rights as a tenant. 

Ottawa Marriott Downtown

100 Kent Street, Ottawa, Ontario K1P 5R7

• Room only: $95/night + 4% MAT + 13% HST. Based on single or double occupancy. Choice of room with 1 King or 2 Double beds.
• Room & Meal: $135/night + 4% MAT + 13% HST. Based on single or double occupancy, add $40 for double occupancy. Includes 3 daily meals, beverages, and snack delivered to your door.
• Room amenities: complimentary WiFi, floor to ceiling windows (which open), mini fridge, in-room safe, internet TVs with streaming/casting functionality, coffee maker/tea, work desk & ergonomic chair, bathroom amenities, bathtub/shower combo, alarm clock, hairdryer, and microwave available upon request. Food delivery options are available onsite, such as Starbucks and Room Service.

Please contact Ryan Young (ryan.young@ottawamarriott.com) for more information or proceed with your reservation.

Holiday Inn & Suites

101 Kanata Avenue, Ottawa, Ontario K2T 1E6

• Room only: $75/ night + taxes
• Room & Meal: $135/night + taxes. Includes breakfast, lunch and dinner daily for 1 person delivered to suite.

Students can email the Front Desk directly at IV410.fo2@innvesthotels.com or call 613-271-3057 to book their stay.

Upon booking of travel to Canada, all international students must complete the Pre-Arrival Planning and Support Form to seek additional support and guidance with their quarantine planning process. Please note that doing so does not guarantee entry to Canada, and students and their co-arriving family members continue to remain responsible for providing government officials with a complete and accurate quarantine plan that they commit to following.

Students should gather the following documents as proof that they meet the current requirements for exemption:

• Valid passport
• Valid Temporary Resident Visa or Electronic Travel Authorization (not required for American citizens)
• Valid study permit or approval for study permit (Letter of Introduction)
• Proof of enrolment in the current term at Carleton, established with an admission document and/or a current Certificate of Enrolment
• Proof of financial means (similar to documents used for a study permit application, but updated to show current information)
• English language test results, if they were required for your study permit application
• Confirmation email of registration for the Quarantine Planning and Support Pre-Arrival Form.
• Proof of valid medical exam results, if travelling to Canada from one of these countries or territories
  • Your medical exam results are good for 12 months only. Students travelling to Canada for the first time might see that their visa is invalid for travel if more than 12 months have passed (IRCC will send an email with further instructions).
  • If you have been outside of Canada for more than 6 months you may need to take a new immigration medical exam before travelling. Read IRCC’s information about who needs a medical exam.
• Co-op students travelling to Canada for a summer co-op work term need additional documents

Travel restrictions can change without notice and students are reminded that they are responsible for ensuring they have all necessary documents to demonstrate they are eligible to enter Canada as an international student. For more information about documentation to support your travel, please email immigration.advising@carleton.ca

Enrollment in the University Health Insurance Plan (UHIP) is mandatory for all international students enrolled at Carleton University. Students can also enrol their eligible accompanying family members in UHIP by completing the enrolment form.

UHIP coverage will start on August 10, 2021 at the earliest. Please keep this date in mind when planning your travel as you must have proof of health insurance to come to Canada.

Students can register at Sun Life Financial (the insurance company) to print off their UHIP card. The policy number is 50150.  If students are unable to locate their UHIP card, they should contact uhip@carleton.ca with their full name and Carleton ID number for assistance.

COVID-19 coverage – UHIP will continue to cover COVID-19 related expenses (such as doctor’s appointments and hospital stays). Students should be prepared to present their valid UHIP card as evidence of health coverage when seeking medical assistance.

All international arrivals, independent of vaccine status, must have a quarantine plan that explains how they will avoid contact with others and obtain necessities for 14 days after arrival to Canada. Students and their co-arriving family members must be prepared to present their detailed quarantine plan to an officer at the Port of Entry. Failure to do so could result in the inability to board your flight and/or be permitted to enter Canada.

A quarantine plan must include:

• Where you will stay for your 14-day isolation period. You should not plan to quarantine in a place where you will have contact with vulnerable individuals: people who have an underlying medical condition, a compromised immune system, or those who are 65 years of age or older.
• How you will travel safely from the airport to your quarantine location.
• Arrangements for getting food, cleaning supplies, medications and other necessities.
• How you will access essential services.
• Social or family support available to you.

This is not an exhaustive list, as quarantine and travel restrictions are subject to change without notice. We encourage students to review the Government of Canada’s website on creating a quarantine plan and reaching out to the ISSO if any further support is required. We recommend that students begin planning their arrival well in advance, including budgeting for additional expenses that may be incurred as a result of quarantine.

Students and their co-arriving family members travelling to Canada are required to submit their information electronically through the ArriveCAN mobile app no later than 72 hours before they board their flight. Students must be ready to show their ArriveCAN receipt to a border services officer who will verify that they have submitted their information digitally.

Travellers seeking quarantine exemptions based on vaccine status must upload proof of full vaccination into ArriveCAN. Guidance on determining vaccination status can be found on the Government of Canada’s Travel Website. Documentation of the full vaccine series must be provided in English or French (or a certified translation into English or French). A person who submits false information on vaccination status could be subject to fines or other penalties.

In addition to ArriveCAN, students can download the following resources:

• Travel Smart App: find up-to-date travel advisories and guidance
• International SOS app: access to medical assistance, safety advice, referrals and emotional support when travelling. Use Carleton’s membership log-in number to sign-in 27ACAS714670

Within 72 hours of scheduled departure, international travelers arriving by land or air are required to complete a COVID-19 test. Travellers arriving by land must provide documentation of a negative laboratory test result at the land border. Those flying to Canada must present the negative result to the airline prior to boarding their flight. Failure to provide proof of a valid negative COVID-19 test will result in students being denied entry into the country.