The following information is intended to support international students and their co-arriving family members through the pre-arrival process. Each section of this page outlines documents or actions that need to be completed before travelling to Canada. We strongly recommend that students review the content fully and carefully to ensure that they are aware of their responsibilities as they plan ahead for their travel.
International students who have been fully vaccinated may qualify for certain quarantine and testing exemptions. Please review the Government of Canada’s website for more information. Those who qualify for the exemptions must still complete the steps outlined below.
- Book your airfare for travel
Students can plan to travel if they are registered in the current school term, or if they will arrive in Canada no earlier than four weeks prior to the start of an upcoming term in which they are registered.
Students should be prepared to expect delays at airports and with connecting flights. Please ensure you have plenty of time in between any connecting flights for anticipated delays. Students are not to leave the airport in between connecting flights or they will need to quarantine in that location.
Thanks to an agreement between Carleton University and Air Canada, Carleton students travelling to Canada are eligible for a 15% flight discount with the airline. You can use the discount code HXZJPD71 when booking economy class international flights to Canada for travel between now and March 31, 2022 on the Air Canada website. Please note:
- Flights must be booked by March 31, 2022
- Maximum 9 people per booking
- No blackout dates
- Flights include codeshares on Air Canada partner airlines LH (Lufthansa), SN (Brussels Airlines), LX (Swiss Airlines), OS (Austrian Airlines), and EW (Euro Wings)
For questions about using the discount code, please contact Air Canada Customer Support.
- Make a reservation for your quarantine location
Students are reminded that they must remain in quarantine for at least 14 days.
Those who are seeking a quarantine exemption based on vaccine status must still find a place to complete their quarantine, in case it is determined at the border that they do not meet all of the conditions required to be exempt.
Off Campus Location
Students who wish to complete their quarantine in an off-campus location must ensure they choose a place where they can isolate effectively. During your quarantine, you must avoid all contact with anyone who did not travel with you, meaning that you will need your own bedroom and bathroom.
Please be advised that Carleton University does not inspect nor affiliate with any off-campus property. Please visit the Landlord Tenant Board for more information regarding your rights as a tenant.
Ottawa Marriott Downtown
100 Kent Street, Ottawa, Ontario K1P 5R7
- Room only: $95/night + 4% MAT + 13% HST. Based on single or double occupancy. Choice of room with 1 King or 2 Double beds.
- Room & Meal: $135/night + 4% MAT + 13% HST. Based on single or double occupancy, add $40 for double occupancy. Includes 3 daily meals, beverages, and snack delivered to your door.
Room amenities: complimentary WiFi, floor to ceiling windows (which open), mini fridge, in-room safe, internet TVs with streaming/casting functionality, coffee maker/tea, work desk & ergonomic chair, bathroom amenities, bathtub/shower combo, alarm clock, hairdryer, and microwave available upon request. Food delivery options are available onsite, such as Starbucks and Room Service.
Please note that the Ottawa Marriot is fully booked between September 12 to September 15. Students can contact Ryan Young (firstname.lastname@example.org) for more information or proceed with their reservation.
Holiday Inn & Suites
101 Kanata Avenue, Ottawa, Ontario K2T 1E6
- Room only: $75/ night + taxes
- Room & Meal: $135/night + taxes. Includes breakfast, lunch and dinner daily for 1 person delivered to suite.
Students can email the Front Desk directly at IV410.email@example.com or call 613-271-3057 to book their stay.
TownePlace Marriott Ottawa Kanata
1251 Maritime Way, Ottawa, ON K2K 0J6
- Room only: $109/night + applicable taxes and fees. Studio King or 2 Queen beds.
- Room & Meal: $154/night + applicable taxes and fees. Studio King or 2 Queen beds with 3 meals.
Rate includes: High speed internet, full kitchen (full size fridge, microwave oven, dishwasher, coffee machine, electric stove top, toaster, cutlery, pots and pans), in room entertainment package (Youtube, Netflix, Bluetooth to TV, Local Cable Channels).
Students can visit their website for more information. Once ready to book, please email firstname.lastname@example.org or call 613-599-7200.
- Complete the Pre-Arrival Form
Upon booking of travel to Canada, all international students must complete the Pre-Arrival Planning and Support Form to seek additional support and guidance with their quarantine planning process. Students who have been fully vaccinated must still complete this form. Please note that doing so does not guarantee entry to Canada, and students and their co-arriving family members continue to remain responsible for providing government officials with a complete and accurate quarantine plan that they commit to following.
- Gather documents to support travel
Students should gather the following documents as proof that they meet the current requirements for exemption:
- Valid passport
- Valid Temporary Resident Visa or Electronic Travel Authorization (not required for American citizens)
- Valid study permit or approval for study permit (Letter of Introduction)
- Proof of enrolment in the current term at Carleton, established with an admission document and/or a current Certificate of Enrolment
- Proof of financial means (similar to documents used for a study permit application, but updated to show current information)
- English language test results, if they were required for your study permit application
- Confirmation email of registration for the Quarantine Planning and Support Pre-Arrival Form.
- Proof of valid medical exam results, if travelling to Canada from one of these countries or territories
- Your medical exam results are good for 12 months only. Students travelling to Canada for the first time might see that their visa is invalid for travel if more than 12 months have passed (IRCC will send an email with further instructions).
- If you have been outside of Canada for more than 6 months you may need to take a new immigration medical exam before travelling. Read IRCC’s information about who needs a medical exam.
Travel restrictions can change without notice and students are reminded that they are responsible for ensuring they have all necessary documents to demonstrate they are eligible to enter Canada as an international student. For more information about documentation to support your travel, please email email@example.com
- Confirm you have health insurance
Enrollment in the University Health Insurance Plan (UHIP) is mandatory for all international students enrolled at Carleton University. Students can also enrol their eligible accompanying family members in UHIP by completing the enrolment form.
Students can register at Sun Life Financial (the insurance company) to print off their UHIP card. The policy number is 050150. If students are unable to locate their UHIP card, they should contact firstname.lastname@example.org with their full name and Carleton ID number for assistance.
COVID-19 coverage – UHIP will continue to cover COVID-19 related expenses (such as doctor’s appointments and hospital stays). Students should be prepared to present their valid UHIP card as evidence of health coverage when seeking medical assistance.
- Create a quarantine plan
All international arrivals, independent of vaccine status, must have a quarantine plan that explains how they will avoid contact with others and obtain necessities for 14 days after arrival to Canada. Students and their co-arriving family members must be prepared to present their detailed quarantine plan to an officer at the Port of Entry. Failure to do so could result in the inability to board your flight and/or be permitted to enter Canada.
A quarantine plan must include:
- Where you will stay for your 14-day isolation period. You should not plan to quarantine in a place where you will have contact with vulnerable individuals: people who have an underlying medical condition, a compromised immune system, or those who are 65 years of age or older.
- How you will travel safely from the airport to your quarantine location.
- Arrangements for getting food, cleaning supplies, medications and other necessities.
- How you will access essential services.
- Social or family support available to you.
This is not an exhaustive list, as quarantine and travel restrictions are subject to change without notice. We encourage students to review the Government of Canada’s website on creating a quarantine plan and reaching out to the ISSO if any further support is required. Students should begin planning their arrival well in advance, including budgeting for additional expenses that may be incurred as a result of quarantine.
- Submit your information via ArriveCAN
Students and their co-arriving family members travelling to Canada are required to submit their information electronically through the ArriveCAN mobile app within 72 hours before they board their flight. Students must be ready to show their ArriveCAN receipt to a border services officer who will verify that they have submitted their information digitally.
Travellers seeking quarantine exemptions based on vaccine status must upload proof of full vaccination into ArriveCAN. Guidance on determining vaccination status can be found on the Government of Canada’s Travel Website. Documentation of the full vaccine series must be provided in English or French (or a certified translation into English or French). A person who submits false information on vaccination status could be subject to fines or other penalties.
In addition to ArriveCAN, students can download the following resources:
- Complete a COVID-19 PCR test
Within 72 hours of scheduled departure, international travelers arriving by land or air are required to complete a COVID-19 test. Travellers arriving by land must provide documentation of a negative laboratory test result at the land border. Those flying to Canada must present the negative result to the airline prior to boarding their flight. Failure to provide proof of a valid negative COVID-19 test will result in students being denied entry into the country.
Students travelling to Canada on a direct flight from India should note that they must complete a COVID-19 test within 18 hours of their scheduled departure. This test must be completed at Genestrings Laboratory located at the Indira Gandhi International Airport.
Please contact the ISSO at email@example.com if you have any additional questions.