Student in the front office reading a brochure

This section describes all of the services and programs available to current exchange and international students at the ISSO. To visit a service’s page or website, please click on its respective header.


The University Health Insurance Plan (UHIP) is mandatory for all incoming international and exchange/study abroad students. Learn more about the process for obtaining your UHIP card.

Money Management and Scholarships

This section outlines the different scholarships available to international students, as well as budgeting and tax information.

Peer Mentoring

The ISSO runs the Global PALS program, where incoming and current international students can connect with an upper year student to discuss their social, cultural, and academic transition to life at Carleton University and in Ottawa. If you wish to be paired with a Peer Mentor, the Student Experience Office (SEO), offers Mentorship programs with more details found here. Mentors are great sources of information and your link to support systems on campus.

Immigration Support

If you have questions about study permits, visas, and more, the ISSO can help you find the answers.

Social and Cultural Activities

Follow the ISSO calendar of events to meet new international students and get connected to peers sharing the experience of transition to a new country and university life. Engage with our diverse, international community and get the most out of your time at Carleton.