On Monday, Aug. 22, 2022, ITS will launch the advanced protection features and tools of Microsoft Defender for all faculty and staff using domain-joined Windows devices.

What will you need to do?

If you are working remotely on a university-owned Windows device, please connect to the VPN on the morning of Aug. 22, 2022, with that device and stay connected until the end of your workday. Click here for instructions on how to connect to the VPN.

If you are working remotely but will be on vacation or otherwise absent on Aug. 22, 2022, please turn on your VPN on the day you resume work and stay connected until the end of your workday.

Those working on campus will not need to turn on their VPNs.

Because all faculty and staff members with domain-joined devices will be onboarded automatically, no further action should be needed.

Read our onboarding page for more information.

What changes will you see on your device?

As part of this project, the Trend Micro OfficeScan or Apex One agent will be removed, and Defender for Endpoint will be installed in its place. If Defender for Endpoint is not installed, please contact your Computing Support Units (CSU) or the Service Desk.

Learn about how to verify if Defender for Endpoint has been successfully installed.

You will also receive an email from Microsoft detailing new the audio conferencing features you will have access to in Microsoft Teams or Skype for Business Online as part of this project. This email may arrive as early as Aug. 17, 2022.

Learn more about the new audio conferencing features.

Who is included in this project?

Domain-joined Windows devices will be automatically onboarded to these tools throughout the day on Aug. 22, 2022. Unsure if your device is domain-joined? If you are using a Windows device provided by the university, your device is domain-joined. Read about domain membership.

Mac, Linux, iOS, and Android devices are not automatically included in the project at this time. Defender for Endpoint is available for university-owned Mac, Linux, iOS and Android devices and instructions and support will be provided for any individuals requesting the additional protection.

What are the benefits of this project?

This project will introduce a suite of tools to:

  • Better protect devices using Defender for Endpoint, providing AI-based threat protection beyond the capabilities of regular anti-virus agents
  • Enhance email and Teams security using Defender for Office 365, providing AI-based email protections to defend against phishing, spoofing, spam, and impersonation, while ensuring the safety of attachments and links

Read more about the benefits of the project.

Where can you go if you experience problems or have questions?

Please contact your CSU or the Service Desk if you experience technical issues on or after Aug. 22, 2022.

If you have questions about any of these advanced protection features, please contact ITScomms@carleton.ca.

Thank you,

ITS Service Desk
Carleton University