ITS Vision

Through our IT leadership and enterprise services, we will enable Carleton to be an exceptional learning and research university.

ITS Mission

Information Technology Services (ITS) provides enterprise information technology solutions and services to support the learning, teaching, research, and administrative goals of Carleton University. ITS is committed to engaging our customers in a collaborative and proficient manner.

Our Departments

Department iconsClient Services

Key Services: ITS Service Desk, Hardware Services, Public Student Labs, Site-Licensed Software

icon-eaEnterprise Applications

Key Services: Banner, cuLearn, Student Systems, Finance, HR and Payroll Systems, Advancement Systems

Information Security

Key Services: Security and information management policy, Identity access management, IT audit

icon-oiOperations and Infrastructure

Key Services: Network, Voice, Data Centre, Campus Card, Email, Operating systems, Research Computing Support

icon-pmoProject Management Office

Key Services: Information Systems project management

icon-wsWeb Services

Key Services: Carleton Content Management System (CCMS), Carleton E-commerce.

Our Acting Chief Information Officer, Tim Lott, has campus-wide oversight of the IT systems in place and ensures these systems work to support Carleton University’s strategic goals.