If you feel you are being harassed via e-mail, telephone or in person you should contact:

If you are being harassed by email

  1. Do not delete the e-mail. You need to keep it as evidence.
  2. Assess the situation. If you believe that you are in danger, contact your local law enforcement agency immediately! On campus, contact University Safety at university_safety@carleton.ca, or at (613) 530-3612. Contact Equity Services at 520-5622 for information on your rights as well as for support.
  3. Tell the harasser to stop: Reply to the harassing e-mail with a firm but polite message telling him or her to refrain from sending you any more mail. If it’s someone with whom you must continue to correspond, tell this person to refrain from sending you more messages of the kind you find offensive. Be specific.  Note: Make sure to send a copy of this e-mail to yourself. You need to document as much as possible.
  4. If the harasser does not stop: Report the situation to University Safety at 520-3612 and Equity Services 520-5622 where you will receive assistance and support.

Send the following three messages to University Safety:

  1. Send an e-mail describing the harassment. Include a copy of the original harassing e-mail if you wish, but it’s not necessary.
  2. Send a copy of the message you sent telling the harasser to stop.
  3. Forward a copy, with full headers, of the harassing message you received after you told the perpetrator to stop. Remember to forward this message, don’t bounce it or send it as a MIME attachment.
  4. The Security Office will contact you soon to let you know about the next steps. Information about how to forward full headers is shown below.

How Do I Show Full Headers?

Each e-mail you receive contains information about where the message came from and which computers it went through on its way to your mailbox. This information, contained in the message’s headers, is usually masked from your view. When you display full headers, you’re telling your e-mail program to restore this information. It is used to trace the e-mail back to its source. Look for the name of the e-mail software you are using below, and follow the instructions.

Note: You will only see headers in Outlook or Exchange when the message is from an outside source. No headers show for messages sent from an Exchange server.

MyCarleton

  1. Log in and click the ‘E-mail’ button.
  2. Select ‘Options’ tab along the top.
  3. Click the ‘Display Settings’ link.
  4. For ‘Message Headers’ select /All/ and click ‘OK.’
  5. Click the ‘Mail’ tab and open the message.
  6. Highlight the header text, in the grey area
  7. Press the right mouse button and select ‘Copy.’
  8. Click the ‘Forward’ link and paste the text to top of the message by using the right mouse button.
  9. Forward the message to University Safety.

Microsoft Outlook

  1. Open the message.
  2. Select View>>Options.
  3. See ‘Internet Headers.’
  4. Select the full text by pressing on the left mouse button. The text and background will be highlighted.
  5. Press the right mouse button and select ‘Copy.’
  6. Close the window and paste the text into the message by using the right mouse button.
  7. Forward the message, containing the header information to University Safety.

Outlook Express

  1. Select File>>Properties>>Details for header information.
  2. Follow instructions 4) through 7) listed above.

Microsoft Exchange

  1. Select File>>Properties>>Headers for header information.
  2. Follow instructions 4) through 7) listed above.

Hotmail

  1. Go to “Options”
  2. Go to “Mail” in the options section
  3. Go to “Mail display settings”
  4. Under “Message Headers,” select “Advanced” or “Full”
  5. Return to the offending email* Do not use the “Back” button to return to the email, as the headers will not be shown.
  6. Click “Forward”
  7. Forward the message to University Safety

Yahoo

  1. Go to “Options”
  2. Go to “Mail” in the options section
  3. Go to “General Preferences”
  4. Under “Messages,” “Headers,” select “Show all headers on incoming messages”
  5. Click “Save”
  6. Return to the offending email* Do not use the “Back” button to return to the email, as the headers will not be shown.
  7. Click “Forward”
  8. Forward the message to University Safety

GMail

  1. Go to the offending email
  2. Click “more options”
  3. Click “Show Original”* A new window will pop up containing the email, including the full headers
  4. Highlight the full page, including the headers, and copy it by selecting “Edit”->”Copy” from the menu bar of the web browser or pressing “CTRL+C”
  5. Return to the offending email
  6. Click “Forward”
  7. Paste the headers into the top of the message
  8. Forward the message to University Safety

Netscape v7.x and v4.x

  1. Select: View>>Headers>>All.
  2. Highlight the entire message, then copy and paste the contents into a new message.
  3. Send it to University Safety.

Eudora

  1. Click the ‘Blah Blah’ located at the top of each received message.
  2. ‘Forward’ the message as usual; the detailed header will be sent as well.

Pine

  1. To forward a message with the full set of headers, type ‘h’. It will look and act just as did before.
  2. Type ‘f’ to forward the message.
  3. Type ‘n’ if Pine asks you if you want to “Forward message as attachment.”

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