Telephone Rentals Service Offerings Service Charges

Monthly Rates

Telephone Rentals

5312 IP Phone

$14.50 includes voicemail
5330 IP Phone

$17.50 includes voicemail
5340 IP Phone

$21.00 includes voicemhttp://carleton.ca/its/all-services/phone/phones-and-accessories/?preview_id=86&preview_nonce=1d3f4eaca3&preview=true/#5340ail
VoIP Cordless Phone

$16 for base + 1 handset, includes voicemail
$11 for each additional handset, includes voicemail
$10 for signal extender
5201 IP Phone $11.00

Discontinued Standard Sets

Campus Ancillary
Single Line set with Call Display $14.04 $24.08
Single Line Set $11.16 $22.32
Multi-Line Set $15.62 $31.25
Wall Phone $10.56 $21.13
Analog Line $10.04 $20.08
All standard sets including Aastra 470 are being replaced with VoIP phones

Service Offerings

Advanced Voicemail

Work from home: Teleworker 5330
Teleworker 5340
Voicemail Box $2.00
Reserved Numbers $5.00
Direct-In-Dial (DID) $7.35
Bell White Pages Listing
(includes DID Costs)
Yellow Pages Listing Cost Recovery
Audio Conferencing $5/month
Audio and Web Conferencing  no charge
Conference Phone Rental $30 (per use)
VoIP Conference Unit

– Optional Wireless Microphones (2) with Controller



Headsets – Price and model availability subject to change
– Wireless Integrated
– Cordless
– Wired (with quick disconnect)
– Cordless DECT Handset (5330/40)

Automated Call Distribution (ACD)

Initial Set-up $75 + $41.00/hour
Phone Set License $100
Departmental Multi-Media License Fee $700
Programming Changes $41.00/hour
Reporting PC Client Installation $40
Agent License (Voice only) $6
Agent License (Voice/Email/Chat) $10
Reporting License $20
Dedicated RAD Ports $14

Voice Menu

Voice Menu Mailbox Monthly rental $2
Voice Menu License $40
Initial Set-up $75 + labour@$41.00/hour
Programming Change (Single) $35
Programming Changes (Multiple) $41.00/hour

Service Charges

**Installation service charges apply when converting a standard phone to a VoIP phone**

Moves, Adds, & Changes

Service Description Price
Standard Phone Installation Any new telephone installation using standard jacks and wiring (includes conversion to VoIP phones) $75
Non-standard Phone installation Any new telephone installation that involves special wiring, anchoring phones, and/or special programming $41.00/hour (min. $75)
Temporary Line Installation $19
Phone Moves (VoIP phones can be moved by user) Relocation of a telephone to another jack $75
Phone Jacks Addition of New Phone Jack
Move an Existing Phone Jack
Call for estimate (min. $300)
Call for estimate (labour at $41.00/hour)
Phone Accessories Long Curly Cord
Line Cord
Volume Control Handsets
Call for price quote
Damaged or Lost Phones Single Line Display Set
Single Line Set
Multi-Line Set
VoIP 5201
VoIP 5312
VoIP 5330
VoIP 5340
VoIP Cordless base, handset or extender
$150 each
Emergency Phone Red Phone $100 + installation and cabling