Specify whether you’d like to receive a push, text, or call.
Acknowledge the notification on your device to continue to log in.
How Often You Can Expect to Be Prompted
Outlook application on your computer or phone: appox. every 90 days
Duo-enabled web services: each time you quit and restart your browser, or use a different browser you can expect to be prompted. Opening another Duo-enabled web service from the same browser will not cause a Duo prompt.
There is no Duo two-factor prompt when logging into a PC/Mac — regardless of whether it’s your Carleton office computer, a lab computer, a classroom podium computer, or your home computer. There is also no Duo prompt when accessing a non-Carleton website.
Authenticate through the form by requesting a call, text, or Duo push.
Click Add Another Device.
Follow the steps provided.
Fob user?
If you do not use a cell phone, and have requested and received a fob, you are automatically enrolled as a DUO user. Press “Enter a Passcode” and transcribe the 6-digit code from your fob.
The simplest way to read your Carleton staff/faculty email on your Unix/Linux workstation, after your MC1 account has been Duo-enabled, is to use a web-browser:
If you prefer to read your email using an email client program, to support two-factor authentication at Carleton, you need to use one which supports the OAuth2 protocol plus either EWS or MAPI protocols. Unfortunately MS Outlook is not available for Linux. And Thunderbird does not support the EWS or MAPI protocols.
One open-source email client for Linux that does support both EWS and OAuth2 is Evolution: wiki.gnome.org/Apps/Evolution
With so many variants and versions of Linux, ITS is unfortunately not able to offer desktop installation assistance for your particular variant. But if you are able to successfully install Evolution, here are the necessary configuration details:
The following screenshots are from Ubuntu Desktop 18.10, but the configuration should generally apply to CentOS 7, Redhat 7 or Ubuntu 17 or newer, running the GUI GNOME desktop manager.
Ubuntu users, open a terminal and type the commands below (one at time):
sudo apt-get remove evolution
sudo apt-get update
sudo apt-get install evolution
sudo apt-get install evolution-ews
CentOS 7 and RedHat 7 users, open a terminal and type the commands below (one at time):
sudo yum update
sudo yum install evolution
sudo yum install evolution-ews
Launch or open the Evolution app
Details on Configuration of Evolution email client
The Outlook application on your Mac/PC or on your Android/iPhone will present a DUO 2-factor authentication prompt approximately every 90 days.
Duo-enabled Web services will present a DUO 2-factor authentication prompt when you first open a browser connection. Opening another DUO-enabled web service from the same browser will NOT cause a DUO prompt. But quitting and restarting your browser, or using a different browser, will.
Email programs which work with DUO-enabled accounts:
Outlook understands DUO’s request for a 2nd-factor; most other email programs do not. Of course one can always use exchange.carleton.ca, but that is only a realistic option on a computer.
iPhone: You can use either the built-in email app included with iOS 11 on iPhone and iPad, orMicrosoft Outlook for iOS app (free, but you will need your AppleID to install)
