1. Step 1: Forget CU-Wireless on all Wireless Devices.
  2. Step 2: Change your MyCarletonOne Password
  3. Step 3:  Update your password on your device
  4. Video Tutorials

Every time you update your MyCarletonOne password you must also update the password stored in all your wireless-attached devices.

Important: Failure to update a stored password to your new MyCarletonOne password can result in automatic lock-out due to repeated, unsuccessful log in attempts.

If you do not use your MyCarletonOne password to connect to Carleton’s wireless networks, skip to Step 2.

Step 1: Forget CU-Wireless on all Wireless Devices.

Forget the CU-Wireless connections prior to setting up or changing your MyCarletonOne account.  This will prevent automatic lock-out due to repeated, unsuccessful log in attempts.

Step 2: Change your MyCarletonOne Password

  1. Login to https://myone.carleton.ca/.
  2. Click the ‘MyPassword’ tab.
  3. Enter a new password and re-enter to confirm.
  4. Click save.
  5. Restart your computer.

Forgot your password?

  1. Go to https://myone.carleton.ca.
  2. Enter your MyCarletonOne username.
  3. Click ‘Forgot Password?’.
  4. Follow the prompts to create a new password.

Step 3:  Update your password on your device

Video Tutorials

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