{"id":1948,"date":"2022-11-07T13:48:53","date_gmt":"2022-11-07T18:48:53","guid":{"rendered":"https:\/\/carleton.ca\/its\/help-centre\/?page_id=1948"},"modified":"2024-05-30T09:29:50","modified_gmt":"2024-05-30T13:29:50","slug":"vpn-for-ios-iphone","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/","title":{"rendered":"VPN for iOS &#8211; iPhone"},"content":{"rendered":"<p>The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it <a href=\"https:\/\/apps.apple.com\/ca\/app\/cisco-secure-client\/id1135064690\">can be downloaded from Apple App Store using this link<\/a>.<\/p>\n<p><strong>Multifactor authentication (MFA)<\/strong>\u00a0is required when using the Cisco AnyConnect Security Mobility Client.\u00a0<a href=\"https:\/\/i.carleton.ca\/msmfa\/vpn\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read more<\/a>.<\/p>\n<p>By default Students <strong>do not<\/strong> get VPN access, any Student requiring VPN access will need to <a href=\"https:\/\/carleton.ca\/its\/help-centre\/student-requiring-vpn-access\/\" target=\"_blank\" rel=\"noopener noreferrer\">request access<\/a><\/p>\n<h2>Installing Cisco VPN from Apple Devices<\/h2>\n<ol>\n<li>Install the <a href=\"https:\/\/apps.apple.com\/ca\/app\/cisco-secure-client\/id1135064690\">Cisco Secure Client AnyConnect VPN<\/a> from the <strong>Apple App Store<\/strong>.<img decoding=\"async\" loading=\"lazy\" class=\"wp-image-503 aligncenter\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-1-IOS--e1684868980688.png\" alt=\"\" width=\"261\" height=\"253\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-1-IOS--e1684868980688.png 192w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-1-IOS--e1684868980688-160x155.png 160w\" sizes=\"(max-width: 261px) 100vw, 261px\" \/><\/li>\n<li>Open <strong>AnyConnect<\/strong> App, and tap on the <strong>Home icon<\/strong> at the bottom left then tap <strong>Connections <\/strong><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1959 \" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-240x133.png\" alt=\"\" width=\"278\" height=\"154\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-240x133.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-400x222.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-160x89.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-768x426.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130-360x199.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175046000_iOS-1-e1684869142130.png 1164w\" sizes=\"(max-width: 278px) 100vw, 278px\" \/><\/li>\n<li>To configure VPN service, tap <strong>Add VPN Connection<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1960 \" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-240x82.png\" alt=\"\" width=\"293\" height=\"100\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-240x82.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-400x136.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-160x54.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-768x261.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144-360x122.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175109000_iOS-1-e1684869400144.png 1171w\" sizes=\"(max-width: 293px) 100vw, 293px\" \/><\/li>\n<li>In the <strong>Server Address <\/strong>field:\n<ul style=\"list-style-type: disc;\">\n<li><strong>cuvpn.carleton.ca\/mfa<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Tap <strong>Save<\/strong><\/li>\n<li>For the <strong>Description <\/strong>section, enter\u00a0a <strong>friendly name<\/strong> you will remember.<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1961 \" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-240x132.png\" alt=\"\" width=\"264\" height=\"145\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-240x132.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-400x220.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-160x88.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-768x423.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260-360x198.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175207000_iOS-1-e1684869887260.png 1171w\" sizes=\"(max-width: 264px) 100vw, 264px\" \/><\/li>\n<li><strong>Allow<\/strong> AnyConnect to <strong>add<\/strong> the connection<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1952 \" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-240x296.png\" alt=\"\" width=\"202\" height=\"249\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-240x296.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-400x494.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-160x198.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-768x948.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559-360x445.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175224000_iOS-e1684869931559.png 1158w\" sizes=\"(max-width: 202px) 100vw, 202px\" \/><\/li>\n<\/ol>\n<h2>Using the Cisco AnyConnect Security Mobility Client<\/h2>\n<p>To use the VPN Service with MFA, you can launch the Cisco AnyConnect Security Mobility Client on your iOS device.<\/p>\n<p>Next, take the following steps:<\/p>\n<ol>\n<li><strong>Flip<\/strong> the <strong>AnyConnect VPN<\/strong> <strong>toggle<\/strong> in the upper right corner. You will be prompted for your full email address (<strong>Staff<\/strong>: @cunet.carleton.ca , <strong>Student<\/strong>: @cmail.carleton.ca) and MC! <strong>Password.<\/strong><\/li>\n<li><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1962 aligncenter\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-240x142.png\" alt=\"\" width=\"274\" height=\"162\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-240x142.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-400x237.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-160x95.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-768x455.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788-360x213.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/20221107_175312000_iOS-1-e1684870019788.png 1164w\" sizes=\"(max-width: 274px) 100vw, 274px\" \/><strong><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-2269 aligncenter\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-400x231.png\" alt=\"\" width=\"267\" height=\"154\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-400x231.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-240x139.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-160x93.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-768x444.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone-360x208.png 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/MFAiphone.png 1160w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><\/strong>You should be redirected to the AD FS login page. Enter your password and click Sign in.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\" wp-image-2271 aligncenter\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2-400x251.jpg\" alt=\"\" width=\"465\" height=\"292\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2-400x251.jpg 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2-240x151.jpg 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2-160x100.jpg 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2-360x226.jpg 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/VPNstep2.jpg 636w\" sizes=\"(max-width: 465px) 100vw, 465px\" \/><\/li>\n<li>You will be prompted to complete your second factor of authentication. Please see the following for assistance:\n<ul>\n<li><a href=\"https:\/\/i.carleton.ca\/msmfa\/authenticate-microsoft-authenticator\/\">Authenticating using the Microsoft Authenticator App<\/a><\/li>\n<li><a href=\"https:\/\/i.carleton.ca\/msmfa\/authenticate-phone-calls\/\">Authenticating using your phone number<\/a><\/li>\n<\/ul>\n<p>Once the second factor authentication completes, you are presented with the notice to Accept the VPN service terms.<\/li>\n<\/ol>\n<p>Please <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact the ITS Service Desk<\/a> if you would like any assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link. Multifactor authentication (MFA)\u00a0is required when using the Cisco AnyConnect Security Mobility Client.\u00a0Read more. By default Students do not get VPN access, any Student requiring VPN access will need to [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VPN for iOS - iPhone - Help Centre<\/title>\n<meta name=\"description\" content=\"The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/\",\"url\":\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/\",\"name\":\"VPN for iOS - iPhone - Help Centre\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/#website\"},\"datePublished\":\"2022-11-07T18:48:53+00:00\",\"dateModified\":\"2024-05-30T13:29:50+00:00\",\"description\":\"The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link.\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/vpn-for-ios-iphone\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/its\/help-centre\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"VPN for iOS &#8211; 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