{"id":2474,"date":"2023-10-25T09:21:31","date_gmt":"2023-10-25T13:21:31","guid":{"rendered":"https:\/\/carleton.ca\/its\/help-centre\/?page_id=2474"},"modified":"2024-02-14T16:26:53","modified_gmt":"2024-02-14T21:26:53","slug":"adding-a-shared-mailbox-to-webmail","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/adding-a-shared-mailbox-to-webmail\/","title":{"rendered":"Adding a Shared Mailbox to Webmail"},"content":{"rendered":"<p>If you need to access a shared mailbox via webmail\u00a0 follow these steps to to add the shared mailbox and its folders so they are displayed in the left navigation pane each time you open Outlook Web App.<\/p>\n<ol type=\"1\">\n<li>Sign in to your account via the <a href=\"http:\/\/outlook.office.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Web App<\/a> with your <em>&#x4d;&#x43;&#x31;&#x75;&#x73;&#x65;&#x72;&#x6e;&#x61;&#x6d;&#x65;&#x40;&#x63;&#x75;&#x6e;&#x65;&#x74;&#x2e;&#x63;&#x61;&#x72;&#x6c;&#101;&#116;&#111;&#110;&#46;&#99;&#97;<\/em> email address.<\/li>\n<li>Right-click the &#8216;<strong>Folders<\/strong>&#8216; heading of your primary mailbox in the left navigation pane, and then choose &#8216;<b class=\"ocpUI\">Add shared folder or mailbox&#8217;<\/b>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-2475\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/OWAsharedMB-240x146.jpg\" alt=\"\" width=\"240\" height=\"146\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/OWAsharedMB-240x146.jpg 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/OWAsharedMB-160x97.jpg 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/OWAsharedMB.jpg 318w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/li>\n<li>In the <b class=\"ocpUI\">Add shared folder or mailbox<\/b> dialog box, type the name or email address of the shared mailbox, and then select <b class=\"ocpUI\">Add<\/b>.<\/li>\n<\/ol>\n<p><\/p>\n<p>You can also log into just the shared mailbox by going to it using the following formula:<\/p>\n<p><em>&#111;&#x75;&#x74;l&#111;&#x6f;k&#46;&#x6f;&#x66;&#102;&#x69;&#x63;e&#46;&#x63;o&#109;&#x2f;&#x6f;&#119;&#x61;&#x2f;m&#97;&#x69;l&#98;&#x6f;&#x78;&#110;&#x61;&#x6d;e&#64;&#x63;u&#110;&#x65;&#x74;&#46;&#x63;&#x61;r&#108;&#x65;t&#111;&#x6e;&#x2e;&#99;&#x61;<\/em><\/p>\n<p>and authenticate with <em>&#x75;s&#x65;&#114;&#x6e;&#97;m&#x65;&#64;&#x63;&#117;&#x6e;&#101;t&#x2e;&#99;&#x61;&#114;l&#x65;t&#x6f;&#110;&#x2e;&#99;a<\/em><\/p>\n<p><\/p>\n<p><strong><span style=\"font-size: x-large;\">Send an Email from a shared mailbox (webmail)<\/span><\/strong><\/p>\n<ol>\n<li>Select\u00a0<b class=\"ocpUI\">New mail<\/b>\u00a0above the folder list. A new message form opens in the reading pane.<\/li>\n<li>Click on the <strong>Options<\/strong> menu and check the <strong>Show From box <img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-2476\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom-240x69.jpg\" alt=\"\" width=\"240\" height=\"69\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom-240x69.jpg 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom-400x116.jpg 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom-160x46.jpg 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom-360x104.jpg 360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/SMfrom.jpg 408w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/strong><\/li>\n<li>The name of the shared mailbox will display in the drop-down next to <b class=\"ocpUI\">From<\/b>, and you can select it.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you need to access a shared mailbox via webmail\u00a0 follow these steps to to add the shared mailbox and its folders so they are displayed in the left navigation pane each time you open Outlook Web App. Sign in to your account via the Outlook Web App with your &#77;C&#49;u&#115;e&#x72;n&#x61;m&#x65;&#64;&#x63;u&#x6e;e&#x74;&#46;&#x63;a&#x72;l&#x65;t&#x6f;&#110;&#x2e;&#99;&#x61; email address. 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