{"id":2579,"date":"2024-02-22T10:58:08","date_gmt":"2024-02-22T15:58:08","guid":{"rendered":"https:\/\/carleton.ca\/its\/help-centre\/?page_id=2579"},"modified":"2024-02-22T11:52:21","modified_gmt":"2024-02-22T16:52:21","slug":"accessing-a-shared-mailbox-to-new-outlook-365-windows","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/accessing-a-shared-mailbox-to-new-outlook-365-windows\/","title":{"rendered":"Accessing a Shared Mailbox in “New” Outlook 365 \u2013 Windows"},"content":{"rendered":"

These instructions will help assist with adding a departmental shared mailbox to the ‘New’ Outlook 365 client on your Windows desktop.<\/p>\n

Permission must be granted to the shared mailbox by the Service Desk before a staff member can access the contents of a mailbox.<\/p>\n

<\/p>\n

To access a shared mailbox in the “New” Outlook, look for the ‘Shared with me’<\/strong> folder on the left hand navigation pane.\u00a0 Expand it and check if the shared mailbox is there already, if not right click and select ‘add shared folder or mailbox’, a dialog window will appearing letting you enter the mailbox you wish to add.<\/p>\n

* Note: At this time you will not be able to add the shared mailbox to your favourites<\/strong><\/em><\/p>\n

<\/p>\n

<\/p>\n

\"\"<\/p>\n

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\"\"<\/p>\n

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\"\"<\/p>\n

<\/p>\n

Enable the ‘From’ field to choose the account an email is sent from<\/h3>\n
    \n
  1. click the ‘New’ button to compose a new email<\/li>\n
  2. The menu bar will change, select ‘Options’<\/li>\n
  3. In the ‘Show fields’ heading click ‘Show From’ box.
    \n\"\"<\/li>\n
  4. The ‘From’ option is now available at the top of a new email. \"\"<\/li>\n<\/ol>\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    These instructions will help assist with adding a departmental shared mailbox to the ‘New’ Outlook 365 client on your Windows desktop. Permission must be granted to the shared mailbox by the Service Desk before a staff member can access the contents of a mailbox. To access a shared mailbox in the “New” Outlook, look for […]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"\nAccessing a Shared Mailbox in "New" Outlook 365 \u2013 Windows - Help Centre<\/title>\n<meta name=\"description\" content=\"These instructions will help assist with adding a departmental shared mailbox to the 'New' Outlook 365 client on your Windows desktop. 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