{"id":502,"date":"2017-01-18T09:46:11","date_gmt":"2017-01-18T14:46:11","guid":{"rendered":"http:\/\/carleton.ca\/its\/help-centre\/?page_id=502"},"modified":"2024-08-14T16:42:22","modified_gmt":"2024-08-14T20:42:22","slug":"vpn-for-ios","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/","title":{"rendered":"VPN for iOS &#8211; iPad"},"content":{"rendered":"<p>The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it <a href=\"https:\/\/apps.apple.com\/ca\/app\/cisco-secure-client\/id1135064690\">can be downloaded from Apple App Store using this link<\/a>.<\/p>\n<p><strong>Multifactor authentication (MFA)<\/strong>\u00a0is required when using the Cisco AnyConnect Security Mobility Client.\u00a0<a href=\"https:\/\/i.carleton.ca\/msmfa\/vpn\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read more<\/a>.<\/p>\n<p>By default Students <strong>do not<\/strong> get VPN access, any Student requiring VPN access will need to <a href=\"https:\/\/carleton.ca\/its\/help-centre\/student-requiring-vpn-access\/\" target=\"_blank\" rel=\"noopener noreferrer\">request access<\/a><\/p>\n<h2>Installing VPN for iOS- iPad<\/h2>\n<ol>\n<li>Install the <a href=\"https:\/\/apps.apple.com\/ca\/app\/cisco-secure-client\/id1135064690\">Cisco Secure Client AnyConnect VPN<\/a> from the <strong>Apple App Store<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-503 aligncenter\" src=\"http:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-1-IOS-.png\" alt=\"\" width=\"612\" height=\"459\" \/><\/li>\n<li>Open <strong>AnyConnect<\/strong> App, and tap <strong>Connections<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-504\" src=\"http:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS.png\" alt=\"\" width=\"612\" height=\"459\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS.png 678w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS-160x120.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS-240x180.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS-400x300.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-2-IOS-360x270.png 360w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/li>\n<li>To configure VPN service, tap <strong>Add VPN Connection<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-505\" src=\"http:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS.png\" alt=\"\" width=\"612\" height=\"459\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS.png 724w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS-160x120.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS-240x180.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS-400x300.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-3-IOS-360x270.png 360w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/li>\n<li style=\"text-align: left;\">In the <strong>Server Address<\/strong> field, type:\n<ul style=\"list-style-type: disc;\">\n<li style=\"text-align: left;\">For staff and\/or faculty: <strong> CarletonU-RemoteVPN-MicrosoftMFA\u00a0<\/strong>or\u00a0<strong>cuvpn.carleton.ca\/mfa<\/strong><\/li>\n<li style=\"text-align: left;\">For students: <strong>CarletonU-RemoteVPN-MicrosoftMFA<\/strong>\u00a0or\u00a0<strong>cuvpn.carleton.ca\/mfa<\/strong><br \/>\nand tap <strong>Save<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-506\" src=\"http:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS.png\" alt=\"\" width=\"612\" height=\"459\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS.png 721w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS-160x120.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS-240x180.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS-400x300.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/Step-4-IOS-360x270.png 360w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/p>\n<h2>Using the Cisco AnyConnect Security Mobility Client<\/h2>\n<p>Beginning in November 2022, multifactor authentication (MFA) is required when using the Cisco AnyConnect Security Mobility Client. To use the VPN Service with MFA, you can launch the Cisco AnyConnect Security Mobility Client on your iOS device.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1861\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a.png\" alt=\"\" width=\"612\" height=\"425\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a.png 2360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-240x167.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-400x278.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-160x111.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-768x534.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-1536x1067.png 1536w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-2048x1423.png 2048w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4a-360x250.png 360w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/p>\n<p>After successfully installing Cisco SecureClient AnyConnect, take the following steps:<\/p>\n<ol>\n<li>Flip the <strong>AnyConnect VPN<\/strong> toggle in the upper left corner. You will be prompted for a Username, Password and Second Password.<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1860\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b.png\" alt=\"\" width=\"612\" height=\"425\" srcset=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b.png 2360w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-240x167.png 240w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-400x278.png 400w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-160x111.png 160w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-768x534.png 768w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-1536x1067.png 1536w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-2048x1423.png 2048w, https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS4b-360x250.png 360w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/li>\n<li>In the <strong>Username<\/strong> field, enter your MyCarletonOne (MC1)\u00a0account (do not include @cunet.carleton.ca.) In the <strong>Password<\/strong> field, enter your MC1 password.<\/li>\n<li>The <strong>Second Password<\/strong> asks for the Duo second factor that you would like to use. You have two options:\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"list-style-type: disc;\">\n<li><strong>Option 1 (Recommended method for first-time users of the VPN with MFA):<\/strong> Enter a passcode (6-digit pin) from the Duo mobile application on your phone. To do this, open the Duo app on your phone and <a href=\"https:\/\/guide.duo.com\/iphone#passcodes\">follow these instructions<\/a>. You can also use a hardware token associated with your Duo account, or a bypass code created by the Service Desk. OR<\/li>\n<li><strong>Option 2:<\/strong> Enter the word <strong>push<\/strong> to have Duo push an authentication prompt to your default mobile application, or the word <strong>phone<\/strong> to receive a phone call to your default phone number. Accept the prompt to proceed.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> The first time you connect to the VPN service using multi-factor authentication (MFA), the Cisco AnyConnect VPN client will download an updated profile, which will include a longer timeout value when using the push or phone methods. We recommend that you use a passcode the first time you use this configuration.<\/li>\n<li>Once you\u2019ve completed all fields, click <strong>OK<\/strong>.<\/li>\n<li>You will be presented with the policy and privacy acknowledgement to accept before establishing the connection. Once connected you should have access to all the same resources allowed to you. Click <strong>Accept<\/strong> to proceed.<\/li>\n<li>After you connect using multi-factor authentication (MFA), when you next launch the Cisco AnyConnect VPN client you should see an alternate profile available. Please use <strong>CarletonU-RA-Duo<\/strong>, <strong>CarletonU-RemoteVPN-Duo<\/strong>, or other Duo enabled profile that has been assigned to you when connecting to the VPN service in the future.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1862\" src=\"https:\/\/carleton.ca\/its\/help-centre\/wp-content\/uploads\/iOS-VPN-Profiles.png\" alt=\"\" width=\"612\" height=\"425\" \/><\/p>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>Please <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact the ITS Service Desk<\/a> if you would like any assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link. Multifactor authentication (MFA)\u00a0is required when using the Cisco AnyConnect Security Mobility Client.\u00a0Read more. By default Students do not get VPN access, any Student requiring VPN access will need to [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":223,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VPN for iOS - iPad - Help Centre<\/title>\n<meta name=\"description\" content=\"The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/\",\"url\":\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/\",\"name\":\"VPN for iOS - iPad - Help Centre\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/#website\"},\"datePublished\":\"2017-01-18T14:46:11+00:00\",\"dateModified\":\"2024-08-14T20:42:22+00:00\",\"description\":\"The Cisco Secure Client AnyConnect VPN is available for Apple iOS 10.0 and later and it can be downloaded from Apple App Store using this link.\",\"breadcrumb\":{\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/vpn-for-ios\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carleton.ca\/its\/help-centre\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Remote Access\",\"item\":\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"VPN for iOS &#8211; 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