Information Security provides vision and direction for developing and supporting IT security initiatives at Carleton. The group provides leadership in the development and operation of structures, programs and policies that address the needs of Carleton’s information assets and how they are protected.

Key areas of accountability are:

  • Ensuring that appropriate and reasonable safeguards are employed to detect and protect against potential threats to IT assets
  • Establishing and evolving an appropriate security posture that balances risks, investment and safeguarding of assets against the university’s ability to operate effectively and efficiently; and,
  • Evaluating, planning and delivery of the security aspects of the university’s network infrastructure

As part of an ongoing program to raise the level of security awareness at Carleton University, the Information Security Division provides security awareness reminders to the campus community on a regular basis.

Report Suspicious Activity

To notify the Information Security team of suspicious activity, contact the ITS Service Desk at or call 613-520-3700.


Phishing is the act of contacting people via email, telephone, or text message while impersonating an individual or organization with the intention of stealing private information and data to commit identify theft and financial theft.  If you receive a phishing email do not respond to it, move it to your junk folder (this will mark it as spam), and forward it to the ITS Service Desk.

Duo: Our Two-Factor Authentication Solution

Duo is a two-factor authentication solution aimed at protecting your account from illicit login attempts. Once Duo is enabled you will log into Carleton systems using something you know (your MyCarletonOne password) plus something you have (your mobile phone, work phone, home phone or tablet). Learn more about Duo.


The Virtual Private Network (VPN) client software is required for access to Carleton University resources that are restricted to on-campus use. The VPN client software provides a secure encrypted channel from your home to the campus.


Ransomware is a type of malware (malicious software designed to infiltrate your computer) that results in the encryption of computer files. Once the files are encrypted these attackers then demand a form of ransom from the computer owners in exchange for the decryption key. Read our guidelines on protecting your files from ransomware or other data loss.

Virus Protection

Each faculty and staff member can install Trend Micro antivirus on up to 5 personal devices (PC, Mac, Android or iOS) at no charge. This endpoint security software provides you with a broad range of threat protection – it safeguards your data from malware and ransomware, allows you to browse the web safely and provides protection from viruses.

Residence PC Protection

Proper protection against computer viruses is required so that you have an operational network to support your academic studies. Learn more about how to protect your computer here.

Latest Security Notices