{"id":1372,"date":"2025-06-13T10:23:17","date_gmt":"2025-06-13T14:23:17","guid":{"rendered":"https:\/\/carleton.ca\/its\/teams\/?page_id=1372"},"modified":"2026-03-04T11:38:54","modified_gmt":"2026-03-04T16:38:54","slug":"shifts-for-scheduling","status":"publish","type":"page","link":"https:\/\/carleton.ca\/its\/teams\/shifts-for-scheduling\/","title":{"rendered":"Shifts for Scheduling"},"content":{"rendered":"<h3><strong>Getting Started with Shifts in Microsoft Teams<\/strong><\/h3>\n<p><strong><div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-what-is-shifts-in-teams\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-shifts-in-teams\" class=\"slideme__heading slideme__trigger\">What is Shifts in Teams?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-what-is-shifts-in-teams\" aria-hidden=\"true\"><p><\/strong><\/p>\n<p><\/p>\n<p><strong>Shifts<\/strong>\u00a0is a schedule management and time-tracking tool built into Microsoft Teams. It\u2019s designed primarily for frontline workers and their managers, allowing teams to:<\/p>\n<ul>\n<li><strong>Create, edit, and manage schedules<\/strong>: You can assign shifts, create open shifts that team members can request, and organize schedules by job type or location.\n<ul>\n<li><strong>Team Owner(s)<\/strong> has full access to Shifts, they can create, edit, and publish schedules, manage shift requests, and approve time off.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Track time<\/strong>: The Time Clock feature lets team members clock in and out directly from the app.<\/li>\n<li><strong>Handle requests<\/strong>: Managers can review and respond to time-off requests, shift swaps, and open shift claims.<\/li>\n<li><strong>Communicate efficiently<\/strong>: Shift-based tags help you quickly reach people who are currently on duty.<\/li>\n<li><strong>Publish schedules<\/strong>: Once finalized, schedules can be shared with the team so everyone stays up to date<\/li>\n<li><a class=\"fui-Link ___w5et180 f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv f1mo0ibp fjoy568 ff5ikls f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a\" tabindex=\"0\" href=\"https:\/\/www.youtube.com\/watch?v=ZpIfFXE30d0\" target=\"_blank\" rel=\"noopener\" data-tabster=\"{&quot;restorer&quot;:{&quot;type&quot;:1}}\">Microsoft\u2019s Official Tutorial (4:32 min)<\/a>: A concise walkthrough of creating and managing shifts.<\/li>\n<\/ul>\n<p><strong><br \/>\n<\/p><\/dd><dl><\/div><br \/>\n<\/strong><\/p>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-access-the-shifts-app\" aria-expanded=\"false\" aria-controls=\"slideme-access-the-shifts-app\" class=\"slideme__heading slideme__trigger\">Access the Shifts App<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-access-the-shifts-app\" aria-hidden=\"true\"><p><\/p>\n<p><strong>1. Access the Shifts App:<\/strong><\/p>\n<ul>\n<li>On\u00a0<strong>desktop\/web<\/strong>: In Teams, click on the\u00a0<strong>Shifts<\/strong>\u00a0icon in the left-hand app bar. If it\u2019s not visible, click\u00a0<strong>\u201cMore apps\u201d<\/strong>, find\u00a0<strong>Shifts<\/strong>, and right-click to\u00a0<strong>pin<\/strong>\u00a0it.<\/li>\n<li>On\u00a0<strong>mobile<\/strong>: Tap the\u00a0<strong>Shifts<\/strong>\u00a0icon in the navigation bar. If it\u2019s not there, swipe up and tap\u00a0<strong>Edit<\/strong>\u00a0to pin it for quick access\n<div class=\"___frx9oy0 f14t3ns0\" data-stable-ignore=\"true\" data-testid=\"CitationPillContainerTestId\"><\/div>\n<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-create-a-schedule\" aria-expanded=\"false\" aria-controls=\"slideme-create-a-schedule\" class=\"slideme__heading slideme__trigger\">Create a Schedule<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-create-a-schedule\" aria-hidden=\"true\"><p><\/p>\n<p><strong>2. Create a Schedule:<\/strong><\/p>\n<ul>\n<li>If it\u2019s your first time using Shifts for a team, you\u2019ll be prompted to\u00a0<strong>create a schedule<\/strong>.<\/li>\n<li>Else click on the <img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1379\" src=\"https:\/\/carleton.ca\/its\/teams\/wp-content\/uploads\/NewShifts.png\" alt=\"\" width=\"30\" height=\"24\" \/> button across the top left and select &#8220;New schedule&#8221;<\/li>\n<li>Select the team you want to create a schedule for or click on the &#8220;Create a new schedule&#8221; link and select the team you wish to create the schedule for.<\/li>\n<li>Choose your\u00a0<strong>time zone<\/strong>\u00a0and\u00a0<strong>start of the week<\/strong>.<\/li>\n<li>Add\u00a0<strong>groups<\/strong>\u00a0(e.g., departments or roles).<\/li>\n<li>Add\u00a0<strong>team members<\/strong> to each group. (recently added team members will take approx 1hr before before they can be added to a team Shift)<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-add-and-customize-shifts\" aria-expanded=\"false\" aria-controls=\"slideme-add-and-customize-shifts\" class=\"slideme__heading slideme__trigger\">Add and Customize Shifts<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-add-and-customize-shifts\" aria-hidden=\"true\"><p><\/p>\n<p><strong>3. Add and Customize Shifts:<\/strong><\/p>\n<ul>\n<li>Assign shifts to individuals or create\u00a0<strong>open shifts<\/strong>.<\/li>\n<li>Customize each shift with\u00a0<strong>names, colors, notes, and activities<\/strong>.<\/li>\n<li>Use the\u00a0<strong>Time Clock<\/strong>\u00a0feature to allow staff to clock in\/out.<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-publish-and-share-the-schedule\" aria-expanded=\"false\" aria-controls=\"slideme-publish-and-share-the-schedule\" class=\"slideme__heading slideme__trigger\">Publish and Share the Schedule<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-publish-and-share-the-schedule\" aria-hidden=\"true\"><p><\/p>\n<p><strong>4. Publish and Share the Schedule:<\/strong><\/p>\n<ul>\n<li>Once your schedule is ready, click\u00a0<strong>\u201cShare with team\u201d<\/strong>\u00a0so everyone can view and interact with it.<\/li>\n<li>Team members can then\u00a0<strong>request time off<\/strong>,\u00a0<strong>swap shifts<\/strong>, or\u00a0<strong>pick up open shifts<\/strong>\u00a0depending on your settings<\/li>\n<\/ul>\n<p><\/p><\/dd><dl><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Getting Started with Shifts in Microsoft Teams<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - 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