{"id":26557,"date":"2020-02-13T08:56:42","date_gmt":"2020-02-13T13:56:42","guid":{"rendered":"https:\/\/carleton.ca\/its\/?post_type=cu-events&#038;p=26557"},"modified":"2020-02-14T09:37:10","modified_gmt":"2020-02-14T14:37:10","slug":"outlook-exchange-emails-intermittent-issues-continue","status":"publish","type":"cu-events","link":"https:\/\/carleton.ca\/its\/cu-events\/outlook-exchange-emails-intermittent-issues-continue\/","title":{"rendered":"Outlook \/ Exchange Emails Issues &#8211; Resolved!"},"content":{"rendered":"<p>As of 8:30 AM, Feb 14th, ITS has implemented a fix for the issues with Outlook\/Exchange email service.\u00a0 However, we recommend that you continue to check you &#8216;Junk mail&#8217; folder for new or copied emails.<\/p>\n<p>If the problem persists, please contact the <a href=\"https:\/\/carleton.ca\/its\/contact\/\">ITS Service Desk<\/a> for help.<\/p>\n<p><\/p>\n<p>As of Wed Feb 13,\u00a0Intermittent issues continue to be experienced again today, with Outlook\/Exchange email.<\/p>\n<p>Some symptoms are:<\/p>\n<ul>\n<li>Not receiving new email<\/li>\n<li>New email messages are being delivered to the Junk folder<\/li>\n<\/ul>\n<p>Students may also be affected if they are using their Carleton Alias email addresses (<a href=\"mai&#108;&#116;&#111;&#x3a;&#x66;&#x69;&#x72;&#x73;&#x74;nam&#101;&#46;&#108;&#97;&#x73;&#x74;&#x6e;&#x61;&#x6d;&#x65;&#64;ca&#114;&#108;&#101;&#x74;&#x6f;&#x6e;&#x2e;&#x63;&#x61;\">&#x66;&#105;r&#x73;&#116;n&#x61;&#109;e&#x2e;&#x6c;&#97;&#x73;&#x74;&#110;a&#x6d;&#101;&#64;&#x63;&#97;r&#x6c;&#x65;&#116;&#x6f;&#x6e;&#46;c&#x61;<\/a>).<\/p>\n<p>ITS is aware and continues to investigate.<\/p>\n<p><\/p>\n","protected":false},"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_links_to":"","_links_to_target":""},"daevent-type":[263],"event-audience":[],"event-featured":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook \/ Exchange Emails Issues - Resolved! 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