{"id":33161,"date":"2024-01-11T15:29:53","date_gmt":"2024-01-11T20:29:53","guid":{"rendered":"https:\/\/carleton.ca\/its\/?post_type=cu-events&#038;p=33161"},"modified":"2024-02-05T07:34:28","modified_gmt":"2024-02-05T12:34:28","slug":"banner-fast-carleton-central-carleton360-eshop-u-achieve-dars-audit-mc1-cuportfolio-pinnacle-voice-billing-etc-please-see-details-below-for-all-services-impacted","status":"publish","type":"cu-events","link":"https:\/\/carleton.ca\/its\/cu-events\/banner-fast-carleton-central-carleton360-eshop-u-achieve-dars-audit-mc1-cuportfolio-pinnacle-voice-billing-etc-please-see-details-below-for-all-services-impacted\/","title":{"rendered":"Banner\/FAST\/Carleton Central, Carleton360, eShop, u.Achieve\/DARS Audit, MC1, cuPortfolio, Pinnacle Voice Billing, etc. (Please see details below for all services impacted)"},"content":{"rendered":"<p>To maintain a stable, robust and secure environment, ITS conducts regular patching to our Enterprise systems at specific times throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a significant service impact while the work is carried out.<\/p>\n<p><strong>Clients will be unable to access the following services<\/strong> as ITS performs these software upgrades.<\/p>\n<ul>\n<li>Banner \/ FAST \/ Carleton Central<\/li>\n<li>Carleton360 (CRM)<\/li>\n<li>eShop Services (reduced functionality)<\/li>\n<li>u.Achieve\u202f\/ DARS Audit Services<\/li>\n<li>MyCarletonOne\u202f(MC1)<\/li>\n<li>cuPortfolio\u202fServices<\/li>\n<li>Campus Card De\/Reactivation, Campus Card Activity Review Systems &amp; Campus Card Web Deposits &amp; Web Payments<\/li>\n<li>Carleton CMS &amp; Secondary Web Services<\/li>\n<li>Rideau Home Directories<\/li>\n<li>Student Account Creations and Password Resets<\/li>\n<li>Degraded Radius Authentication Services<\/li>\n<li>Pinnacle Voice Billing System<\/li>\n<\/ul>\n<p><strong>Clients may also experience service degradation to the Carleton Mobile App<\/strong> during this timeframe.\u00a0 Despite this, there will be no impact to the Emergency Notification System (ENS).\u00a0 If required, ENS notifications will continue to be distributed through the Mobile App.<br \/>\nFull services will be restored by 12:00 PM.<\/p>\n<p><\/p>\n<p><\/p>\n","protected":false},"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_links_to":"","_links_to_target":""},"daevent-type":[331],"event-audience":[],"event-featured":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Banner\/FAST\/Carleton Central, Carleton360, eShop, u.Achieve\/DARS Audit, MC1, cuPortfolio, Pinnacle Voice Billing, etc. (Please see details below for all services impacted) - Events - Information Technology Services<\/title>\n<meta name=\"description\" content=\"To maintain a stable, robust and secure environment, ITS conducts regular patching to our Enterprise systems at specific times throughout the year. 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