The IT Service Catalogue provides a directory of the IT services delivered across Carleton, by approximately some two dozen service providers. For details on individual providers, please visit their websites, but for those occasions when all you want is a number to call…
| Help Desk Provider, serving… | Phone | |
| All Students, Staff, Faculty (ITS Service Desk) |
its.service.desk@carleton.ca | 613-520-3700 or x3700 |
| Advancement | cu_proud@carleton.ca | n/a |
| Faculty of Arts and Social Sciences | fass_csu@carleton.ca | 613-520-2600 x1500 |
| Faculty of Public Affairs – FPA | fpacsu@carleton.ca | 613-520-2600 x1401 |
| Faculty of Public Affairs – FPA – Journalism (River Building) |
roger.martin@carleton.ca (River Bldg.) | 613-520-2600 x7407 |
| Earth Sciences | computersupport@math.carleton.ca | N/A |
| Chemistry | chemistry.csu@carleton.ca | 613-520-2600 x3619 |
| Physics | computersupport@physics.carleton.ca | N/A |
| Mathematics and Statistics | computersupport@math.carleton.ca | N/A |
| School of Computer Science | support@scs.carleton.ca | N/A |
| Sprott School of Business | iit_support@sprott.carleton.ca | 613-520-2600 x2362 |
| Education Development Centre | edc@carleton.ca | 613-520-4433 |
| Office of the Dean of Engineering | warren.hik@carleton.ca | 613-520-5647 |
| Department of Civil and Environmental Engineering | CEETechSupport@carleton.ca | 613-520-2600 x7476 |
| Department of Electronics | pcadmin@doe.carleton.ca | 613-520-2600 x2513 |
| Department of Mechanical and Aerospace Engineering | neilb.mcfadyen@carleton.ca | 613-520-2600 x5636 |
| Department of Systems and Computer Engineering | service@sce.carleton.ca | 613-520-5737 |
| Azrieli School of Architecture and Urbanism | mike.getz@carleton.ca | 613-520-2600 x3955 |
| School of Information Technology | christopher.clarke@carleton.ca | 613-520-2600 x2907 |
| School of Industrial Design | romanminakov@cunet.carleton.ca | 613-520-2600 x8317 |
| Recreation and Athletics | nuwan.gardi@carleton.ca | 613-520-2600 x1602 |
| Research Computing Services | ITS.RCS@carleton.ca | 613-520-2600 x8275 |
| Safety, Campus (students, staff, faculty) |
Community Liaison Officer or 203 Robertson Hall |
613-520-2600 x1594 |
Support Availability – ITS Service Desk:
| Hours of Operation Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm |
| Location | IT Help Desk, 4th Floor MacOdrum Library |
Support Availability – Faculty Help Desks except Journalism:
Monday-Friday: 8:30am-4:30pm
Support Availability – Journalism:
Monday: 1:00pm-4:00pm
Tuesday: 8:00am-4:00pm
Wednesday: 8:00am-9:00pm
Thursday: 8:00am-4:00pm
Friday: Not Available
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