What is this service?
This service provides faculty and staff with Carleton’s standard desktop image, consisting of Windows 10 and various licensed software, installed on a PC.
How do I obtain this service?
The standard image is pre-installed on PCs ordered through ITS:
The image may also be (re-)installed on existing staff and faculty computers, purchased with University funds, by contacting:
- Hardware Services
1251 Herzberg, Tunnel Level
its.hardware.services@carleton.ca
613-520-4063
Pricing
There are no fees associated with service for staff and faculty computers, purchased with University funds.
How-to Links
How do I receive support for this service?
Licensed software has limited to no support. If its use is part of a specific course or programme, some support may be available. Speak to your course instructor for more information.
Support Availability:
How do I receive support for this service?
ITS Service Desk
Telephone: 613-520-3700
Email: its.service.desk@carleton.ca
Support Availability – ITS Service Desk:
| Hours of Operation (Fall-Winter) Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm Closed: Statutory Holidays (Details) |
| Location | IT Help Desk, 4th Floor MacOdrum Library |
What is included?
- Key Standard Features:
- Windows 10
- MS Office suite
- Non-Standard Features
- Additional, site-licensed software available: carleton.ca/its/all-services/computers/site-licensed-software/
- Domain attachment to CUNET domain; see link for benefits
- Service Exclusions
- N/A
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